Reviews (1,967)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

July 2, 2020

Fantastic tool, immediately increases conversion rate and provides an ROI out of the box once integrated. Zev from the team is the man, their live chat is great and they're extremely proactive. A lot of app companies should really take notes on how postscript works. Great product with even better service.

Wear The Shield
United States
Over 2 years using the app
March 2, 2021

This app is great. It comes with a 30-day free trial. The customer service is awesome and it is easy to use.

SIMULATE®
United States
Over 2 years using the app
May 30, 2023

I had some trouble with exporting customer info and some billing questions, and Taylor from Customer Service helped me get around it quickly and was also so very kind.

KAILO
United States
Over 2 years using the app
July 13, 2021

I've generated more with texts than emails. Postscript is so great! and the customer service is super helpful.

BROOKS TAYLOR
United States
Over 2 years using the app
February 12, 2020

This app has been great for us and even more Shannon at postscript has been extremely helpful! I would recommend this app to anyone who wants to grow their business

vavoom vodka
United States
Over 2 years using the app
Edited January 4, 2022

I've tested a few SMS options out there, and feel PostScript is the best. They stand out for theire exceptional customer service, and the overall experience for both my team and our customers is excellent.

NativePath
United States
Over 2 years using the app
October 14, 2020

So far so good! Super user friendly and easy to send and segment audiences. Customer service is a plus as well :)

MatchaBar
United States
Over 2 years using the app
January 20, 2021

Great customer service, direct integrations with most of the apps we use which allows us to customize our communications on sms in a seamless way. Their team is always open to explore new ideas presented by clients and they make changes fast. Highly recommend.

bioClarity
United States
Over 2 years using the app
Edited November 2, 2021

After a lot of research and back and forth, our team is really happy we chose Postscript. They make getting started very easy with templates and walk-throughs. Their customer service chat feature is really helpful. We immediately started making sales from our text campaigns (while on the free trial!) and are looking forward to even more growth in the future. Highly recommended!

The OM Collection
United States
Over 2 years using the app
July 15, 2021

Really easy to use & customer services is always super helpful! I was looking for an app to help with SMS but Postscript crossed off many of my marketing needs!

MEMFIS Brand
United States
Over 2 years using the app