Reviews (1,967)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

November 18, 2020

Just started using it. Great customer service so far. Hoping to have a great experience after i pass the trail period.

Colourfro
United States
Over 2 years using the app
January 13, 2022

Great support from launch to ongoing scale up. They are there every step of the way. Prompt, engaging, and knowledgeable. I like the credit based system so I always know where I am on my budget. We had a bad experience with the first SMS provider we tried, but Postscript addressed every issue we had. The integration with Shopify is well-crafted so you have complete control and can do sophisticated segmentations. SMS with Postscript is shaping up to be perhaps our biggest marketing win of the year.

Auntie's Beads Direct
United States
Over 2 years using the app
May 25, 2022

Porshai was great. Fast at responding and a clear communicator. I needed to figure out how to enter a link on a sms flow. I am still learning to use postscript. It was quick and easy.

The Treehouse Toys
United States
Over 2 years using the app
July 6, 2022

Love the customer service! Kyler was SO nice and helpful, answered all of my questions, and clarified some concerns.

Dream of Diamonds
United States
Over 2 years using the app
November 3, 2021

Excellent customer service by Porshai! Answered all my questions quickly and efficiently! I love using this app so far!

Emi + Rae Boutique
United States
About 2 years using the app
June 22, 2020

Super excited to start using this app. We're early into our trial and just setting everything up. The support staff have been great - very responsive, helpful and patient! Excited to start implementing the Postscript features!

Modern Karmavore
United States
About 2 years using the app
July 30, 2021

This app was a great addition to our Shopify store. Postscript has an easy-to-use interface and their support team is top notch.

IQBAR
United States
About 2 years using the app
June 23, 2020

We love Postscript and the team! Their support is awesome and SMS has been able to help us enrage with our customer in a unique way. Would recommend if SMS fits your brand.

Garage Smart
United States
About 2 years using the app
February 17, 2023

SHOUT OUT TO MEG!! I messaged in so confused and she was more than helpful. Can't wait to keep growing with this app!

EM&V Boutique
United States
About 2 years using the app
June 18, 2020

We were looking to convert from email to SMS marketing. We spoke with a couple of companies and found Postscript in the App Store. Overall, very easy to use, friendly customer service and a great price.

Stay You Shop
United States
About 2 years using the app