Reviews (1,967)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

July 15, 2021

Really easy to use & customer services is always super helpful! I was looking for an app to help with SMS but Postscript crossed off many of my marketing needs!

MEMFIS Brand
United States
Over 2 years using the app
May 15, 2020

So far this app has exceeded our expectations. One thing is for sure, if you are new to Text-Opt in marketing, PS has a great tech support team to answer all your questions. Zev has been an amazing partner in this regard!! He is fast, courteous and sends the best gifs!!! We look forward to growing our marketing efforts with PS, and are happy to consider them a part of our team!

Bella Doña
United States
Over 2 years using the app
September 19, 2019

We just got started with Postscript and the team has been beyond supportive and helpful. We are big believers in human connection and Postscript goes above and beyond. The customer service (shoutout to Shannon and Sean), replies in seconds and the founders are never above hopping on a call to troubleshoot an issue. SO excited to be working with this team!

Prima
United States
Over 2 years using the app
July 9, 2020

What I really like the most about this app is the customer service (my guru is Shannon!). As a newcomer to the SMS game, this app has held my hand every step of the way! Fabulous advice, lots of helpful articles, always adding and improving to the app, and now that my list has grown I'm seeing terrific results! Can't wait to grow my business right along with PostScript.

I chose PS because this was the app I felt the most confident with as far as growing a compliant list. The dashboard is easy to understand, the segmenting is already set up for standard campaigns, and easy to add more segments for particular goals. Advanced users have a lot to work with, and not too intimidating for beginners.

Just pick this one, it'll work and you'll be happy. :)

XOL Design
United States
Over 2 years using the app
March 31, 2022

Bre was great, was very patient and helped with all of my issues. I really appreciate how she took the time to help !

First Class Detailing Supplies
United States
Over 2 years using the app
November 3, 2021

Taylor was awesome, when I needed some help, she checked into my issues and made sure they were resolved quickly. It really wasn't an issue on postscript side more of a user error, but she answered and was very helpful!

Shop Blazin' Star
United States
Over 2 years using the app
December 23, 2020

I'm new to this app but have already gotten excellent help from the onboarding team as well as the chat. That's an excellent sign of great things to come! Initial onboarding was fast and easy, and very clear.

Cusa Tea & Coffee
United States
Over 2 years using the app
November 3, 2020

We are a new merchant and are looking to do some SMS marketing. We decided to go with Postscript and while we have not had a chance to do too much yet, we've had a great experience with the software so far. Last but not least, we've had a good experience with their customer support as well.

Human Better
United States
Over 2 years using the app
June 4, 2021

Loving this app, it has helped me reach and stay connected with more customers. Customer service is great too. This is a must have app

Feel'N Rich Clothing
United States
Over 2 years using the app
June 11, 2020

Before downloading the app I spoke with Zev in customer service and he was very nice and professional. He answered all of my questions and gave me more info which really helped me to decide to download this app. it's perfect for my business. It has everything i was looking for in a text marketing app. also Steadman was nice and helpful as well. Great team! Excellent customer service.

Shop My Classy Closet
United States
Over 2 years using the app