Reviews (1,967)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

Edited August 10, 2020

Great customer service-so fast at answering my questions, easy platform to use---love the ability to add in a GIF via text message!

VerClare Boutique
United States
Over 2 years using the app
October 31, 2022

the customer service experience is A1! If I could give them 10 stars I would! I love everything about Postscript with the small exception that the credits don't rollover over month to month, other than that I ABSOLUTLEY LOVE IT!

B Klassi Boutique
United States
Over 2 years using the app
February 4, 2021

This is the best app you will find for SMS massive for your shop. The team support is amazing and very quick response. 100% recommended.

Vintage Boho Bags
United States
Over 2 years using the app
May 17, 2021

We love PostScript! Jared & Tyler were super helpful in answering all of our (many) questions. Excellent setup team who will help you along the way! The incremental 10k a month in sales doesn't hurt either.

Happy Wax
United States
Over 2 years using the app
September 10, 2018

We found Postscript after hearing how effective sms marketing can be from our agency and wanted to try it. Postscript had a few features other shopify apps didn't so we reached out. Their team was super responsive and helped us set up some test sms campaigns and automations. We were nervous about customer reception, but it worked really well and unsubscribes were low. Fully endorse their product and team.

Mighty
United States
Over 2 years using the app
September 21, 2021

Kyler is a rockstar. She got me set up and fixed my issues quickly and effectively. She truly knows what shes doing and made me comfortable with the platform. Thanks postscript for the low friction sign up. Im sold!

Kala Therapy
Canada
Over 2 years using the app
September 29, 2021

This app is great. The step by step process to set up is so quick and easy to understand. The customer support is very helpful!

'RYN Supply + Co., LLC
United States
Over 2 years using the app
October 5, 2021

I love Postscript!!! Postscript has made SMS marketing super easy! Special thank you to Travis for all of your help. He's very attentive to our needs and he helps us identify areas of opportunity of growth.

hoopmobb
United States
Over 2 years using the app
June 9, 2020

The best tool for SMS & MMS Marketing + Great Sales & Support team! Shannon is a superstar who understood our requirements and at times expedited their dev team to add new functionalities to help us in our automation setup.

MaryRuth Organics
United States
Over 2 years using the app
January 25, 2021

Great product - I love the integration; it really makes a big difference in sales and engagement; good value and user interface; and very, very helpful team. Hoping they integrate with more email platforms than Klaviyo, but for a good deal for Shopify SMS/MMS, it can't be beat!

pinupgirlclothing.com
United States
Over 2 years using the app