Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
Refine
-
By rating
Good app and great team that helps you to get onboarded. Support chat is also a big plus. We love it at Kompsos!
Porshai was very helpful and answered my questions. I needed help locating where I can view all subscribers and she was pleasant in assisting
excellent customer service. We have some problems with our campaigns and they were very efficient. the chat is very useful
Postscript has the BEST customer service. Shannon is amazing even with my endless questions! I even had some tricky ones for her but she never ceased to amaze me with her knowledge and service. I've seen the ROI and happy about that!
I use this app to communicate with my customers. It's a great way to update them on sales. Sherrod was able to assist me while I was having trouble with the app & provided a solution.
The best service. Sandy has been a huge help and the onboarding team make life super easy. We were with another SMS service for a short time to compare service and Postscript won hands down.
Michael from support was awesome and helped me out with my account! I highly recommend this app for text marketing!
Michael was great in answering all the questions that I had while setting up my automations and helped me set one up! The app is simple and easy to use!
I used to LOVE this app, until they change their billing, I currently have only 400 sub on my list, I was paying $25 a month for 2500 credits, which was good for my growing business, I decided to try their free plan little did I know I'll be charged .15 for each text. Which is so unfair!!! I hate that I switch my plan. I'm going to find another provider that cares!! Not fair for growing businesses!!!!
Great support! The Postscript team never fails to give us quick resolution to any questions we have, technical, strategy or whatever! Always there to point us in the right direction and never leaves us hanging