Reviews (1,964)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.

Edited July 31, 2020

Using Postscript 2 months and it generates sales on autopilot.
Customer Service staff are awesome

eBike Generation
United States
Almost 2 years using the app
December 28, 2021

We have been trying to get set up with sms marketing when we have the free time. The support team has been nothing short of incredible to work with!! We are so happy to have their help && special shout out to Sherrod for the extra help on getting some of our set up issues fixed. THANK YOU!

Kindred People
United States
Almost 2 years using the app
June 25, 2020

Great customer service! The platform is simple and easy to use. The analytics portion is helpful when your looking at the overall breakdown.

Contenders Clothing
United States
Almost 2 years using the app
June 19, 2020

They were very helpful and responded very quick!! I had an issue with my campaign and they were able fix it. Love this app!!

God Made Merch, LLC.
United States
Almost 2 years using the app
December 17, 2020

Shannon helped me out so much by integrating Klaviyo to Poscript! I am now able to collect phone numbers from my sign up forms. She is a life saver!

Performax Labs
United States
Almost 2 years using the app
January 14, 2019

I wish I saw this sooner! I just started using this app today and I love it. I already have seen results, (it hasn't been 24 hours yet) and I think this is way more exciting than email marketing. You should give it a try today! And a bonus - the customer service guys really helped out! I received a response very quickly and they helped me with any questions I had. This marketing is the best and a need for your store! Check out mine palacerings.com

Palace Rings
United States
Almost 2 years using the app
September 8, 2021

I absolutely love the customer service with this app. I came in only knowing that text marketing was the way to go. Every time I accessed chat, a rep was kind, quick with solving my problem, and made my day easier. There 30 day trial is perfect for seeing how quickly you can build your subscriber list. They also provide TRAINING on how to grow YOUR LIST! I just love this app and I love the results I am getting so far. More sales and quickly! Thanks Postscript

ENDYMOS
United States
Almost 2 years using the app
September 16, 2022

Faith at customer service was super helpful with integrating Klaviyo with Postscript. Amazing customer service!

Mémoire Kids
United States
Almost 2 years using the app
April 27, 2021

Customer service and reliability are the 2 biggest factors when choosing an app. Porshai was great on the customer service side of things and the product speaks for itself.

SalonPal
United States
Almost 2 years using the app
October 12, 2022

Faith was great! She helped me out with a question I needed to improve our Desktop and Mobile Popup!

Slick Woody's
United States
Almost 2 years using the app