Reviews (1,964)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.
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Porshai was very helpful and answered my questions. I needed help locating where I can view all subscribers and she was pleasant in assisting
excellent customer service. We have some problems with our campaigns and they were very efficient. the chat is very useful
Postscript has the BEST customer service. Shannon is amazing even with my endless questions! I even had some tricky ones for her but she never ceased to amaze me with her knowledge and service. I've seen the ROI and happy about that!
I use this app to communicate with my customers. It's a great way to update them on sales. Sherrod was able to assist me while I was having trouble with the app & provided a solution.
The best service. Sandy has been a huge help and the onboarding team make life super easy. We were with another SMS service for a short time to compare service and Postscript won hands down.
Michael from support was awesome and helped me out with my account! I highly recommend this app for text marketing!
Michael was great in answering all the questions that I had while setting up my automations and helped me set one up! The app is simple and easy to use!
Great support! The Postscript team never fails to give us quick resolution to any questions we have, technical, strategy or whatever! Always there to point us in the right direction and never leaves us hanging
I love using this app! It's super simple and has shown to be beneficial as an additional marketing component for our business. The customer service is responsive and easy to work with.
I worked with Porshai today. She was awesome! She not only resolved my issue but also went ahead and provided suggestions to help me with ways I could maximize Postscript. I would recommend postscript not only based off of power sms features but because of the customer service. If anyone actually reads this give porshai a raise!