Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

August 10, 2020

Love this app- total game changer for abandoned carts and upsells. On top of that the customer service is outstanding. Highly reccomend!

Lyte
United States
About 2 years using the app
July 9, 2021

Sherrod was very helpful with resolving my issue! He provided additional information to help me complete my task and was very nice about it!

lee monet
United States
About 2 years using the app
June 2, 2021

Fantastic app. No issues with setup. Probably some of the best live chat support I have ever received.

Pins and Aces
United States
About 2 years using the app
February 4, 2022

Love using Postscript! There was such an ease of use in getting up and running and getting started with implementing our SMS marketing . Highly recommend!

Gavin Luxe
United States
About 2 years using the app
Edited September 14, 2020

Great App! Easy to run marketing campaigns. Always updating features! CS is on point - always helpful!

Shop The Soho
United States
About 2 years using the app
June 25, 2021

I really appreciate how Postscripts has grown with my business and helped me when I needed them! They are always there to answer questions and fix things! They are effective to jump on it and their CS is great! I really appreciate them!!

Southern Style Boutique
United States
About 2 years using the app
December 15, 2021

Sandy was so helpful!! Amazing to work with. She sat and walked me through every detail. Appreciate her help. 10 stars!!

A Z A R I
United States
About 2 years using the app
March 3, 2022

Super fast technical support with documentation and images. Really happy to be switching to postscript.

Serendipity Studios
United States
About 2 years using the app
September 4, 2020

Super easy to use and great support. Just started using PS for a specific promotional campaign after generating leads, and can't wait to use it more.

The Good Kitchen
United States
About 2 years using the app
October 12, 2020

This is one of those apps that's easy to understand, configure, and execute keeping your conversations with customer front and center. Great analytics keeps us on track too.

Down & Feather Co.
United States
About 2 years using the app