Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

November 24, 2020

The customer service team was so friendly and prompt in answering any and all questions I had. Shannon was great!

NYON® by Knowlita
United States
Over 1 year using the app
March 8, 2022

Easy to use and effective way to communicate with my customers. Their customer service is excellent!

Simply Sara Boutique
United States
Over 1 year using the app
March 22, 2021

I have only been using Postscript for like 3 days but it seems to be a great SMS platform. Much better and straight forward compared to one I have used in the past. And their chat support is very helpful!

Bolt Boutique
United States
Over 1 year using the app
September 21, 2020

Amazingly responsive team and very helpful in getting me started!! I am excited to use the app and see the customer revenue grow.

LeafyQuick
United States
Over 1 year using the app
September 8, 2021

Postscript has been very good money making partner for us and their customer service is awesome too!

Palace Sauce
United States
Over 1 year using the app
February 10, 2022

It was really fast and easy to learn how to work with the app. I really look forward to more integrations with other apps.

Pintá
United States
Over 1 year using the app
March 28, 2022

Really happy with the return on investment from this app & they have great customer service! Thanks so much guys!

OleandersBoutique
United States
Over 1 year using the app
September 9, 2021

Postscript works great and Kyler did an amazing job troubleshooting my API issues! Highly recommend!

Greater Half
United States
Over 1 year using the app
August 31, 2021

Love PS. Michael helped us optimize our page and stuck around with us for an hour to do it. Love their functionality and rockstar customer service!

Bloomy Wellness
United States
Over 1 year using the app
Edited May 13, 2021

This is a great app that has helped us grow our business quite a bit over the last 12 months. Easy to use, and the support is excellent!

mkwdesignco
United States
Over 1 year using the app