Reviews (1,967)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

November 23, 2020

Absolutely fantastic service and unparalleled customer support. This is the go to sms marketing app.

RYZE
United States
About 2 years using the app
Edited September 20, 2022

Easy to set up, easy to use, affordable, and great customer service! Always innovating with the Shopify consumer in mind.

Bravo Sierra
United States
About 2 years using the app
July 27, 2020

Excellent, Quick Customer Service! Highly Recommend!! I have seen great success in using their text marketing app!

One24 Btq
United States
About 2 years using the app
November 24, 2021

Really easy to use and great support staff if needed! We're glad we made the switch from our other provider.

JaeLuxe Shoetique
United States
About 2 years using the app
May 29, 2021

Post Script is a great App. It allows you to create a better sms experience than the other SMS app out there. I've tried a couple and what I like about post script the most is the onboarding and the support. My onboarding with Rae was great. She was very knowledgeable about the product and helped me set up the automations that provided with a great ROI. Now I work with Wassim and we are continually working on improving our SMS experience for our consumer.

Drippy Rags
United States
About 2 years using the app
Edited July 2, 2020

Incredible easy to use, great customer support and affordable. Other providers offer a more complicated suite of tools, but those are often unnecessary pieces of flash for businesses just looking to build their SMS function. Postscript gives a no-BS solution for getting your SMS program off the ground.

Ten Thousand
United States
About 2 years using the app
May 2, 2022

Great customer service, fast answers to my questions and will pass info on to our team. Speedy response time on Chat. Appreciate your help.

INVIGOR8
United States
About 2 years using the app
November 4, 2020

Amazing customer service and overall help with set up, We've been super impressed with how easy integrations have been and are excited to get our list transferred over to really start sending to unlock the full potential of the app!

Mission Meats
United States
About 2 years using the app
November 10, 2021

Love this company (and app)! We have seen HUGE success with our SMS program. We owe a big thanks to the help we've received from Postscript, too. They are quick to reply and always super helpful.

Micro Kickboard
United States
About 2 years using the app
November 7, 2022

Meg was helpful and detailed. I had an additional set of questions and she got back to me promptly with an answer and diagram! Very pleasurable customer service experience!!

The House of Langston
United States
About 2 years using the app