Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

November 22, 2019

I was experiencing what I thought was a systems issue right before launching a campaign Shannon was amazingly supportive and patient helping to resolve my human error and taught me something else I had overlooked previously. Love the system it pays for itself each month!

Chocolate Kinks & Kurls
United States
About 2 years using the app
November 5, 2021

Honestly this app is so easy to use! Not only that, but the customer service is really what keeps me. Love it!

badbehaviorinc
United States
About 2 years using the app
December 2, 2020

Great so far. I just started using it and it converted people so far. It's great it came with it's own automatic popup that I didn't have to manually create. Loving it so far

TastyIslandCrate
United States
About 2 years using the app
September 2, 2021

Great CS team, very responsive! The app is very intuitive and there are many pricing breakdowns to meet our needs as we grow!

Ready Rocker
United States
About 2 years using the app
June 9, 2020

hilarious and helpful
Thanks Zev!
On Point GIFs
I was trying to figure out a few different things and Zev got me through. The guy is a text marketing GENIUSSSSS

DRNXMYTH
United States
About 2 years using the app
October 28, 2020

Found the app very user friendly and easy to work with. Their customer service is fast and friendly. Highly recommend!

Park & Pais Boutique
Canada
About 2 years using the app
Edited November 4, 2021

Lots of hidden and buried features, click thru is extensive, but customer rep Bre was very helpful. ok

WanderlustDesignsTx
United States
About 2 years using the app
June 15, 2020

Postscript is just great. I was surprised by how an SMS marketing platform can maximize your revenue. Every eCommerce business needs to use an SMS platform and Postscript is just a great option and their customer support is super helpful.

The MeatStick
United States
About 2 years using the app
May 14, 2020

Great customer service and easy use of the app. They are extremely prompt in replying and making it smooth to use

BrowsPop™
United States
About 2 years using the app
November 23, 2020

Absolutely fantastic service and unparalleled customer support. This is the go to sms marketing app.

RYZE
United States
About 2 years using the app