Reviews (1,967)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

August 12, 2022

Great app I have used this triple my sales growth and to retain customers within my funnel. I tell everyone I know about this app

deluxedreamz
United States
About 2 years using the app
July 27, 2020

The support team is super responsive. Getting up and running was smooth. SO easy to connect to Shopify and SO many ways to cross/up-sell and more with Postscript connected to Shopify. The support team answered all questions (and quickly). Highly recommend if you are using Shopify and want to connect with your customers via SMS.

Fiona Frills
United States
About 2 years using the app
August 28, 2020

A great platform for sending SMS messages! Their customer service is incredibly friendly and extremely helpful.

Misen
United States
About 2 years using the app
June 12, 2020

Postscript is simple to use and integrates nicely with shopify. It's easy to build campaigns and automations. The pricing structure is friendly to small businesses. Great app!

licketyqwik
United States
About 2 years using the app
August 10, 2020

Love this app- total game changer for abandoned carts and upsells. On top of that the customer service is outstanding. Highly reccomend!

Lyte
United States
About 2 years using the app
July 9, 2021

Sherrod was very helpful with resolving my issue! He provided additional information to help me complete my task and was very nice about it!

lee monet
United States
About 2 years using the app
June 2, 2021

Fantastic app. No issues with setup. Probably some of the best live chat support I have ever received.

Pins and Aces
United States
About 2 years using the app
February 4, 2022

Love using Postscript! There was such an ease of use in getting up and running and getting started with implementing our SMS marketing . Highly recommend!

Gavin Luxe
United States
About 2 years using the app
Edited September 14, 2020

Great App! Easy to run marketing campaigns. Always updating features! CS is on point - always helpful!

Shop The Soho
United States
About 2 years using the app
June 25, 2021

I really appreciate how Postscripts has grown with my business and helped me when I needed them! They are always there to answer questions and fix things! They are effective to jump on it and their CS is great! I really appreciate them!!

Southern Style Boutique
United States
About 2 years using the app