Reviews (1,964)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.
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We've loved using this app to update customer on new product launches and sales. Our informational content hasn't done as well through this medium, but great for quick reminders. The team is super helpful. Integrates with other apps seamlessly. Definitely recommend!
The customer service for this app is incredible. I spent an hour with Sylvia trying to fix a minor layout issue and she was so patient and helpful. This app has great features but technology can still be so frustrating, nothing replaces having someone to ask questions to! Great support team behind the scenes!
Great app and great customer service. Prompt replies to questions and very helpful. Highly recommend!
Shannon was so helpful in getting my subscriber list switched over from our previous text service. I love the dashboard on postscript and it is super user friendly! We can't wait to have our text flows up and running!
Amazing, amazing customer service. Hands down 10/10! Was able to resolve my problem right away and get things sorted so we can start running.
I love Postscript! They are so easy to work with and help you so quickly. It is very user friendly and their support is awesome! I definitely recommend them!
In only one week I can already see the benefits of Postscript. It has converted visitors to customers and our opt-in subscribers list is growing every day. The customer service is A+, too (Thanks, Shannon!).
Super easy to navigate and the live chat option is the best one out there if I run into a snag! Faith helped out super fast and got me going!
Highly recommended app for SMS/MMS marketing. We were previously using a different app, but this one was hands down better overall. We like the fact that we were able to be TCPA-compliant in just a few minutes. Support is great too.
We used this app to set up our subscription management for Recharge & Shopify via SMS and so far it's making everything run much smoother. Really simple setup and great, prompt and helpful customer support.