Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Great support! The Postscript team never fails to give us quick resolution to any questions we have, technical, strategy or whatever! Always there to point us in the right direction and never leaves us hanging
I love using this app! It's super simple and has shown to be beneficial as an additional marketing component for our business. The customer service is responsive and easy to work with.
I worked with Porshai today. She was awesome! She not only resolved my issue but also went ahead and provided suggestions to help me with ways I could maximize Postscript. I would recommend postscript not only based off of power sms features but because of the customer service. If anyone actually reads this give porshai a raise!
Using Postscript 2 months and it generates sales on autopilot.
Customer Service staff are awesome
We have been trying to get set up with sms marketing when we have the free time. The support team has been nothing short of incredible to work with!! We are so happy to have their help && special shout out to Sherrod for the extra help on getting some of our set up issues fixed. THANK YOU!
Great customer service! The platform is simple and easy to use. The analytics portion is helpful when your looking at the overall breakdown.
They were very helpful and responded very quick!! I had an issue with my campaign and they were able fix it. Love this app!!
Shannon helped me out so much by integrating Klaviyo to Poscript! I am now able to collect phone numbers from my sign up forms. She is a life saver!
I wish I saw this sooner! I just started using this app today and I love it. I already have seen results, (it hasn't been 24 hours yet) and I think this is way more exciting than email marketing. You should give it a try today! And a bonus - the customer service guys really helped out! I received a response very quickly and they helped me with any questions I had. This marketing is the best and a need for your store! Check out mine palacerings.com
I absolutely love the customer service with this app. I came in only knowing that text marketing was the way to go. Every time I accessed chat, a rep was kind, quick with solving my problem, and made my day easier. There 30 day trial is perfect for seeing how quickly you can build your subscriber list. They also provide TRAINING on how to grow YOUR LIST! I just love this app and I love the results I am getting so far. More sales and quickly! Thanks Postscript