Reviews (1,887)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective SMS marketing tools that enhance customer engagement and sales. They appreciate the user-friendly interface, customizable templates, and features like live chat and automations. The onboarding process is smooth, and the responsive customer support is frequently highlighted. Additionally, the app is noted for its compliance with text messaging regulations, ensuring ethical marketing practices.

September 5, 2018

Postscript is by far the best tool I’ve found for sending text messages on Shopify. The UI makes it super easy to create and test messages. Love the app!

NOONS
United States
About 5 years using the app
July 15, 2020

I've used this to recover sales and alert customers to new offerings. Most recently I had a small tech issue and the customer support (Shannon) was beyond amazing and helpful. Resolved my issue and I'm back up and running.

Glitteractive
United States
About 5 years using the app
January 18, 2019

This app is super easy to use and smartly designed. I just installed it this month and already have new potential customers connected. I had a slight problem understanding a couple items, and Alex w customer service was right there instantly in chat and solved my question like a breeze!! I highly reccomend PostScripts to all!!

AffinityHM.com
United States
About 5 years using the app
November 10, 2021

Postscript, how do I love thee, let me count the ways. Well, having an awesome SMS product is just table stakes, so I'll just leave that aside. They deliver on a fantastic product. Where they excel is with their team. Super talented, caring, and hard working. Travis has been not only an amazing, integral part of our getting up and going on the platform, he's just straight up a joy to have around. ...

Supply
United States
Almost 5 years using the app
June 11, 2020

This app is very user friendly. Customer service consistently goes above and beyond. The pricing is super competitive and we are seeing a great ROI

Physician's Choice
United States
Almost 5 years using the app
August 30, 2020

I added this app to increase the likelihood of staying connected with my customers and visitors. It has over delivered and I'm so excited for the growth! The customer service is superb! What a wonderful app and brand!

Prayers Planner
United States
Almost 5 years using the app
Edited July 14, 2020

This company is very helpful. We use this app for their segments. It allows us to really narrow things down. We have hundreds of products each with 10-16 size options. This app allows us to text customers by the date or size of order down to the size if we wanted. My only issue is not allowing us the choice to use our own sites link in the text.

Plugyourholes.com
United States
Almost 5 years using the app
April 30, 2020

The Team at PostScript is second to none! I love the dashboard and how I can track all of my campaigns that I run.

I love that I can segment my customers into buyers and what they buy. We have been able to make huge gains on our text service with PostScript and I am so excited to see how our business grows with this text service.

We have had other text services for years, and I havent been able ...

BAD HABIT BOUTIQUE
United States
Almost 5 years using the app
November 17, 2020

I love this app. I have used it for several months now. And the team is so helpful, I get help immediately with any questions I have!

Retro Bows Co.
United States
Almost 5 years using the app
June 3, 2020

It has been an absolute pleasure working with the team at Postscript. From their strategy insights to their customer service they have been invested from the beginning in helping us grow our business and get the most out of their tool. Couldn't recommend them enough as a text solution for business!

Three Bird Nest
United States
Almost 5 years using the app