Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on business, including improved conversion rates and revenue. They praise its user-friendly interface, valuable features like automations and campaigns, and easy SMS subscriptions setup. The app's reliable performance and exceptional customer service, featuring a responsive support team and live chat, are also appreciated. Its transparent pricing and superior features make it a preferred choice over other SMS marketing platforms.

August 15, 2023

We have LOVED working with Postscript! It is easy and intuitive to set up campaigns and automations. We have made our SMS channel more conversational and lucrative since our switch to Postscript. Our CSM Travis is always so on top of our account and comes with helpful recommendations and data. Definitely the best CSM out there. We also had a fantastic onboarding team who set us up, Jared and Kaci. In summary, 10/10 and full 5 stars for Postscript!

Brave Books
United States
7 months using the app
May 9, 2023

S/O to Taylor! There was an issue with one of our automations and her and the engineering team didn't stop investigating it until they found a solution even though I was about to move forward with plan b. Their team and level of support can't be beat.

MUD\WTR
United States
Over 1 year using the app
July 5, 2023

So far so good with Postscript! We are new to the platform and the onboarding and set up with Lauren and Shannon has been smooth sailing. Needed some quick attention to ensure my integration was set up completely and Taylor was all over it. Super helpful. Excited for more to come!

Intimate Rose
United States
8 months using the app
May 18, 2023

Taylor has been very communicative and efficient and is continuously helping me in any way to get my website back up and started! I channeled over to Postscript because of the brands I know that use it and I want my brand to be accessible to easy automation and more. She never let me give up and she has amazing patience and walked through everything! I will continue to work with you guys and thank you again!

Saint Omertà Apparel
United States
5 months using the app
June 30, 2023

I love postscript It has really helped elevate my brand with staying in front of our customers. The customer service is on point and very helpful. Most campaigns that we have ran have been very successful.

www.lifesjourneyclothing.com
United States
Almost 2 years using the app
May 10, 2023

I would like to commend Faith for giving me exceptional tech customer support few minutes ago. This is the first time I have chatted to someone and resolve everything at once and she did not leave me until I resolve the issue and she was able to answer all my questions. Product value increases because of great tech support. I hope you give her a good pay raise.

Your Emf Shield
United States
8 months using the app
May 31, 2023

Always an easy platform with all the extra help we need! Taylor was prompt to help me on the website CS end!

Nora Gray
United States
Over 2 years using the app
July 13, 2023

Been using it for a year and its been very user friendly. I started out knowing nothing about SMS and learned tons through the CSM and Customer support team. They are very easy to work with and the response rate is almost instant.

8GREENS
United States
About 1 year using the app
May 22, 2023

Great app since we started until now! Their customer support team is very responsive which is always a must with all these shopify apps!

Stella Cove
United States
7 months using the app
May 24, 2023

We have used it for over a year and we still love it!! New features all the time is very helpful and support is great as well.

Trufacebygrace
United States
About 2 years using the app