Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
March 21, 2023

I used to LOVE this app, until they change their billing, I currently have only 400 sub on my list, I was paying $25 a month for 2500 credits, which was good for my growing business, I decided to try their free plan little did I know I'll be charged .15 for each text. Which is so unfair!!! I hate that I switch my plan. I'm going to find another provider that cares!! Not fair for growing businesses!!!!

East of Eden Natural
United States
Time spent using app: Almost 2 years
March 15, 2023

Best SMS app + team on this planet and definitely in the Shopify ecosystem - could not recommend Postscript highly enough to other customers on Shopify! SMS really is one of the most critical channels if you want to grow and retain your customer base in Ecommerce right now

MindFit Co.
United States
Time spent using app: About 1 year
March 8, 2023

Shiny modern app but it does not sync well with Shopify and it is deceptive. They don't mention that "international" SMS is 10 times (yes TEN times) the cost of US SMS. It's not mentioned on their app listing nor on their pricing page, only hidden away in the documentation.
By international it literally means any other country so if your store is strictly restircted to US you're better off with one of the other SMS apps.

Hippie Pants
United Kingdom
Time spent using app: 21 days
March 2, 2023

What a great app to start with your SMS marketing. We had no issues during the installation. Setting up new SMS campaigns was very easy and straightforward. They have a ton of helpful resources on their website which is a big plus. We contacted customer service once as we had very specific questions and got a reply within 10 minutes. So far so good!

United States
Time spent using app: About 2 months
March 2, 2023

Using the free version at this time and it's been great. Seeing positive conversions for both list growth and revenue. Igor was helpful in getting me off to a good start. Chat support has been good too.

Time spent using app: About 1 month
February 27, 2023

Just got introduced to postscript and I had maggie walk me through the basics for me she was extremely helpful, patient and knowledgeable. It was a smooth transition from the app I was using and I'm glad I switched over. Postscript is beginner friendly and I love it !

United States
Time spent using app: 4 days
February 22, 2023

Taylor was great in assisting me today! She was so knowledgeable and helpful. She is even following up on email. Thank you!

Shop Seventeen Boutique
United States
Time spent using app: 5 months
February 22, 2023

After testing so many SMS software, POSTSCRIPT is the king of them all. Don't even consider any other solution. These guys are the go to

Lions Not Sheep ®
United States
Time spent using app: Almost 2 years
February 17, 2023

SHOUT OUT TO MEG!! I messaged in so confused and she was more than helpful. Can't wait to keep growing with this app!

EM&V Boutique
United States
Time spent using app: About 2 years
February 14, 2023

I was skeptical transitioning over from another SMS Marketing platform I was using prior to joining Postscript. I moved over because the previous platform had continued to charge additional fees based on images or emojis, which wasn't addressed clearly.

The onboarding team was attentive and very supportive during the learning and transition period.

I find it fun to read the metrics based on the campaigns we sent out and the team continued to educate me on different methods of engaging with our customers via SMS. I recommend you work with Postscript as their prices are reasonable (NO HIDDEN FEES) and we delight in seeing the benefits of revenue streaming in from SMS campaigns.

Kim'C Market
United States
Time spent using app: 2 months