Reviews (1,887)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective SMS marketing tools that enhance customer engagement and sales. They appreciate the user-friendly interface, customizable templates, and features like live chat and automations. The onboarding process is smooth, and the responsive customer support is frequently highlighted. Additionally, the app is noted for its compliance with text messaging regulations, ensuring ethical marketing practices.

August 4, 2020

Fantastic team here, and an even better app. From 0-60, this team provides best in class service and support. We love everything about Postscript!

OLIPOP
United States
Almost 5 years using the app
July 9, 2020

Great app and team building the product. Ive been through every different platform offering SMS/MMS marketing solutions and Postscript has been the only company to do it right! highly recommend.

Beekeeper's Naturals
United States
Almost 5 years using the app
December 28, 2018

Since downloading this app I have been able to push sales through my text messaging marketing. I have also added the incentive for people to sign up on my homepage for 15% off their purchases. I have had customers use it! Great customer service too! I highly recommend.

WagSwagCo
United States
Over 4 years using the app
November 4, 2022

WOW Meg is amazing!!! It's hard to get good customer service on message chats, and with most company chats I've often had to stop the conversation to confirm that I'm speaking with a real person because it felt like the people chatting with me were not paying attention or reading my full replies. Completely opposite experience with Meg. She understood what my concern was right away, asked for the ...

LIV Body
United States
Over 4 years using the app
June 10, 2020

Great support for SMS - and easy to set up and use! The results are easy to track and use for detailed marketing efforts.

Barse Jewelry
United States
Over 4 years using the app
November 25, 2020

I love Postscript for our SMS program. It integrates seamlessly with Klaviyo and Shopify, allowing us to have a robust omnichannel marketing presence and offer exclusive access to our SMS list. Postscript's customer service is also top-notch! You won't be disappointed with the functionality and operations of this mighty app.

Wise Ape
United States
Over 4 years using the app
Edited June 16, 2020

Zev is incredible at support. The software is great! Definitely install and use Postscript if you want to use SMS mrktg.

Cloudy
United States
Over 4 years using the app
June 14, 2020

This app came highly recommended to us by several other shops. It is easy to use, the support team is excellent and we are excited to see the results!

cabine
United States
Over 4 years using the app
November 21, 2019

LOVE THIS APP!!
customer service is great and very helpful. My customers love it! I will say it is a bit expensive and wish they had a better plan but the actual system is great!! super easy and friendly to use.

Shop Getlashedla
United States
Over 4 years using the app
August 20, 2020

Great app so far they are helping me get set up now. I'm having to adjust their templates to sound less buggy and more personal but that is Ok.

Binoid
United States
Over 4 years using the app