Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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Postscript is without a doubt the best SMS marketing platform available currently. I've tested multiple with various brands and they're ahead of the game on functionality, pricing and ease of use. Then there is the custy service team. They are always quick and actually listen to your questions and know how to fix/help rather than generic responses. Also, the team is always positive and adds life to the convo so you don't just feel like you're dealing with an issue but can have a rando convo while they're resolving stuff. The whole team is great. Zev today specifically was so possible he turned a mundane Tuesday into thinking about how great life is. He also is a comedian as well so you'll probably get a couple laughs in if he jumps in to help
One of the best apps if not the best shopify app out there. Match your Klaviyo flows on Postscript and you're going to be in a great place. It's a guaranteed ROI boost at a great cost. Zev on their customer support team is the best.
Every member of the Postscript team has been extremely efficient, helpful, and a joy to talk to you. It's been a great experience!
I had a few questions on how to add my subscribers list. I was currently using another app and wanted to try Postscript. I stated a chat with Zev and he really helped me out. Quick responses and easy to follow steps. Can't wait to start using postscipt!
This app is one of the easiest to use for SMS, the pop ups are pretty good and easy to set up. also A++++ customer service! Definitely recommend this for your shopify store.
AMAZING! I love this app so much and the support team goes above and BEYOND! I have tried several text marketing companies and this is by far the best!
Just downloaded and never looked back. Looking forward to seeing results and insane open rates and ROI. The most amazing team and support, which will make or break your experience and results. They go above and beyond, respond immediately and sound like normal and fun humans. Can’t wait to work with them and scale!
Omg! I've had Postscripts for almost two years! Rarely had an issue! I ran into something slight (that was apparently my fault) lol and they took care of it immediately and the follow up game is strong!!!
We just started using Postscript and so far so good! Have had a couple of questions and Postscript Customer Service has gotten back to me within 5 minutes each time. Very helpful and walked me through everything. We have definitely seen an uptake in sales with Postscript also. I'm sure as we get everything set up better, we will see an even bigger difference! Can't wait!
Been using the app for a few weeks. Makes it very easy to set up automated text messaging for Shopify customers. Very happy so far.