Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

Edited February 28, 2022

Love this app! It's very user friendly and has helped my business tremendously! Their support team is fantastic!!

The Beef Boutique
United States
About 4 years using the app
September 15, 2020

Great customer service, app is intuitive and easy to use and SMS has been a great channel for driving revenue.

Harper Wilde
United States
About 4 years using the app
Edited May 12, 2020

Just during the free trial period, we saw crazy growth with Postscript! It was a no brainer to upgrade our plan once it was over. The amount of revenue we saw from our welcome series alone was amazing! I truly believe it helped bolster our online sales during the most uncertain part of COVID-19. Plus, their live chat support is unprecedented - so helpful and kind - they obviously truly care about their customers.

Little English
United States
About 4 years using the app
June 25, 2020

This App is the next best thing! Within days we've quadrupled our customer interaction and have the sales to show for it! Highly recommend!

Lullaby Set
United States
About 4 years using the app
June 18, 2020

Super easy setup. Made money within a week. Support always is extremely helpful and quick. 5 star app.

K9NatureSupplements
United States
About 4 years using the app
June 29, 2023

Taylor, Meg, Faith, Jenny - Amazing Postscript team that takes support to the next level - making Postscript more powerful for us. They always have ideas and insight on how to grow. Love that the pricing is straightforward and no surprises.

One thing I would like to see is more templates with proven flows and messages, and deeper segmentation options.

There are pros and cons to any platform, yet Postscript gives us continual results.

Tamela Mann Collection
United States
About 4 years using the app
August 27, 2020

Really has been fantastic for our sales, communication with our customers and customer service has been great!

Frisky Gypsy Boutique
United States
About 4 years using the app
September 23, 2020

Postscript has been very easy to use and I recommend it for sure. Everytime I have had a question, Shannon has went above and beyond to help.

ShopBeYouBoutique
United States
Almost 4 years using the app
Edited May 14, 2020

My customers love their text messages! I love that I am able to set up campaigns and send my new customers some love! Highly recommend this app if you're looking for a great text messaging service!

Ess Tee Marie Boutique
United States
Almost 4 years using the app
February 3, 2021

LOVE! I saw a boost in sales the first time I used this app! AMAZING customer service! Extremely helpful! A++++

The Perfect Peace
United States
Almost 4 years using the app