Reviews (1,967)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

April 29, 2020

We love using this SMS app! We switched from another and this one is 100x better. Very user friendly and reliable. Customer service is also top-notch! :)

The Beaufort Bonnet Company
United States
Almost 4 years using the app
August 6, 2020

Postscript is by far the best text marketing app on the market. Has made an incredible difference in our sales and marketing strategy. Shannon is an absolute rockstar!!

God Is Dope
United States
Almost 4 years using the app
June 1, 2021

Not only is this app great, but their support team is amazing! We've tested all the other SMS apps out there including the big dogs, and stuck with PostScript

Puppy Dogs & Ice Cream Inc.
United States
Almost 4 years using the app
October 9, 2020

I'm just over here trying to up my marketing game, enter Postscript! I've had some issues learning a new program, but the customer service has been AMAZING! I'm sure adding Postscript will be a great addition to my business.

Bella Reed Boutique
United States
Almost 4 years using the app
Edited October 19, 2020

Ive seen a huge difference in sales since I've started using Postscript. Its easy to use & their online chat help is amazing!

The Bored Witch
United States
Over 3 years using the app
June 26, 2020

Switched to Postscript from SMSbump. Best decision I made, no bugs, super responsive team and constantly releasing features.

PS the prices are also cheaper then the competitors.

Karity
United States
Over 3 years using the app
September 30, 2020

the best app if your looking for marketing, i used to use email on my website and would not get a nearly 5% return after using postscript my sales have gone up "perfect app" www.valabasas.com

valabasas
United States
Over 3 years using the app
November 9, 2020

Postscript compliance game is #1 to protect you from frivolous lawsuits! Also, they can replace your pop up app to save you money!!! A+ support too.

Cali White
United States
Over 3 years using the app
August 5, 2020

The entire team is amazing and customer service is awesome! This app has increased our conversion and customers love it!

Peculiar Roots
United States
Over 3 years using the app
Edited October 6, 2021

October 6, 2021 update to my 5 star review
SO no that I am months in...where is the 6th star???? I have moved up to the highest plan because the more I found out about the automations and segmentations, I needed more. BONUS: You get a dedicated advisor, mines is Travis and he is amazing. We are a team that keeps my companies goals on track and his innovative tactics are just what I needed. I know my brand and customers, he knows PostScripts and together, its a win win.
I have not used the app yet, but my customer service experience during set up was impeccable. Shannon helped me and was so instrumental in getting me the look and feel that I wanted, even taking the time to format a gif for me...THAT to me...made me want to stick around and grow with this company

Fashion Spa House
United States
Over 3 years using the app