Reviews (1,292)

Overall rating
4.7
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for SMS marketing, noting its user-friendly interface and robust features like automation, segmentation, and campaign management. They appreciate its seamless integration with Shopify and Klaviyo, reliable performance, and exceptional customer support, especially the effective live chat service. Merchants report increased sales and enhanced customer engagement, often describing it as an essential marketing tool.

April 28, 2022

Love this app!! Segmenting customers is KEY TO SUCCESS!! I love the customer support also, its so nice to correspond with real helpful humans!

Alonna's Legging Land
United States
Over 1 year using the app
November 7, 2022

Meg was helpful and detailed. I had an additional set of questions and she got back to me promptly with an answer and diagram! Very pleasurable customer service experience!!

The House of Langston
United States
Over 1 year using the app
April 21, 2021

We're very new to SMS, but the support at Postscript is phenomenal. They make everything turnkey, which is so important for small businesses that have a million things to do in a day. Easy to install and implement, and friendly and helpful customer service. What more could you ask for?

Artisan Revere
United States
Over 1 year using the app
March 16, 2021

Amazing support team, fast and always reliable.
Does exactly what it says it does.
Has been very helpful!

Itty Bitty Toes
United States
Over 1 year using the app
July 9, 2021

Sherrod was very helpful with resolving my issue! He provided additional information to help me complete my task and was very nice about it!

lee monet
United States
Over 1 year using the app
Edited September 14, 2020

Great App! Easy to run marketing campaigns. Always updating features! CS is on point - always helpful!

Shop The Soho
United States
Over 1 year using the app
July 14, 2023

Best SMS app in the game. The platform is super intuitive to use and customer support is always there when we need it and always gets whatever we need built out for our SMS campaigns and/or strategy built precisely how we want it!

Feel Goods
United States
Over 1 year using the app
February 4, 2022

Love using Postscript! There was such an ease of use in getting up and running and getting started with implementing our SMS marketing . Highly recommend!

Gavin Luxe
United States
Over 1 year using the app
September 26, 2022

Always a great experience with Postscript. We have been a customer for a few years and would highly recommend for all of your SMS marketing needs.

Elle Rae Boutique
United States
Over 1 year using the app
June 29, 2020

Good app for SMS and integrates well with many other tools. They lowered the price to make it more affordable and we use it to add five figures a month in sales to our store. Support is generally quick to respond and take care of any issues.

ellyandgrace
United States
Over 1 year using the app