Reviews (1,887)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective SMS marketing tools that enhance customer engagement and sales. They appreciate the user-friendly interface, customizable templates, and features like live chat and automations. The onboarding process is smooth, and the responsive customer support is frequently highlighted. Additionally, the app is noted for its compliance with text messaging regulations, ensuring ethical marketing practices.

January 11, 2021

This app has is one of the most important to have on your store! It has generated us thousands of Dollars in the past week! Plus great customer service!

Klassy Network
United States
Over 5 years using the app
November 12, 2019

We're expanding our use of the app and recently setup some new features. The support team is top notch, responsive, and helpful. Shannon in particular makes our day regularly with effective support, useful feedback, helpful tips, and more!

ZenShopWorld
United States
Over 5 years using the app
September 29, 2020

This app has brought in more revenue than our email platform has in 6 years. It's very easy to use. Support is very attentive.

SAINTCHiC
United States
Over 5 years using the app
July 3, 2020

Love this app! Super easy to use and make campaigns. Plus my customers love it and defiantly has helped improve my business.

Grace and Edge Boutique
United States
About 5 years using the app
September 5, 2018

Postscript is by far the best tool I’ve found for sending text messages on Shopify. The UI makes it super easy to create and test messages. Love the app!

NOONS
United States
About 5 years using the app
July 15, 2020

I've used this to recover sales and alert customers to new offerings. Most recently I had a small tech issue and the customer support (Shannon) was beyond amazing and helpful. Resolved my issue and I'm back up and running.

Glitteractive
United States
About 5 years using the app
January 18, 2019

This app is super easy to use and smartly designed. I just installed it this month and already have new potential customers connected. I had a slight problem understanding a couple items, and Alex w customer service was right there instantly in chat and solved my question like a breeze!! I highly reccomend PostScripts to all!!

AffinityHM.com
United States
About 5 years using the app
November 10, 2021

Postscript, how do I love thee, let me count the ways. Well, having an awesome SMS product is just table stakes, so I'll just leave that aside. They deliver on a fantastic product. Where they excel is with their team. Super talented, caring, and hard working. Travis has been not only an amazing, integral part of our getting up and going on the platform, he's just straight up a joy to have around. ...

Supply
United States
Almost 5 years using the app
June 11, 2020

This app is very user friendly. Customer service consistently goes above and beyond. The pricing is super competitive and we are seeing a great ROI

Physician's Choice
United States
Almost 5 years using the app
August 30, 2020

I added this app to increase the likelihood of staying connected with my customers and visitors. It has over delivered and I'm so excited for the growth! The customer service is superb! What a wonderful app and brand!

Prayers Planner
United States
Almost 5 years using the app