Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

June 26, 2023

What I love the most about Postscript SMS marketing is how quickly the team responds when I have questions to ask in the chat. There's no waiting time and they're super helpful. Even if you have questions on the weekends they get back to you first thing on monday via email.

Wholesome Story
United States
About 1 year using the app
August 29, 2019

Hands down the BEST sms app out there. I've used several others and only postscript ensures your legally compliant, has an easy to use interface and integrates with all the top apps! I've moved 8 other brands into postscript and its been more than worth it!

Complete Wellness
United States
About 1 year using the app
September 12, 2022

I love this app!! My ROI has really increased! Amazing staff/tech support also! Always so easy to handle any issues or questions I have!

High Cotton Boutique
United States
About 1 year using the app
August 10, 2021

Fantastic app. When you install this it setup the most obvious sequences by itself and with minimum intervention it starts making you money right away.
In top of that, the customer service team does an outstanding job and works very fast!

NU3
United States
About 1 year using the app
Edited December 28, 2020

Great app! A huge plus for me to give this a 5/5 and going out of my way to leave a review is their customer service. New apps are always alien to me, but their CS (Bryan especially), answered all my questions and was very fun to talk to.

Cyrixs Health
United States
About 1 year using the app
Edited June 8, 2020

I love this app for SMS marketing. Easy to use, set up and the customer service is also great. I definitely recommend it.

Rare Dirndl
United States
About 1 year using the app
July 23, 2021

The app is so easy to use and the customer service has been phenomenal! I've seen a significant increase in sales and I'm thrilled to have found Postscript.

Shop For Keeps Online
United States
About 1 year using the app
November 25, 2022

I had an amazing experience, I will continue to use Postscript because of the help with getting text out to my subscribers.
Thanks Sandy

WOOF TAILS
United States
About 1 year using the app
September 29, 2020

This app is very user friendly and makes text message marketing so simple. I’m so happy I came across this app, and the customer service is amazing! Anytime I need assistance with anything they are very punctual and more than willing to provide me with the help I need. Post Script is definitely my go-to when marketing any sales or promotions via text.

Social Theory Co.
United States
About 1 year using the app
June 6, 2023

Tedious to navigate. Customer service lacking, usually takes days and several reps, to answer most simplest concerns.

Heritage Hen Farm
United States
About 1 year using the app