Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

July 16, 2020

Amazing customer service, clean and easy set up. Best app on shopify for SMS marketing. Would recommend to anyone building a brand geared to a younger audience who don't mind SMS marketing.

Hidden Cabin
Canada
About 1 year using the app
May 8, 2019

PostScript is a great way to start marketing to your customers via SMS. Every year we have a bigger and bigger share of users shopping via mobile, and SMS is quickly becoming a vital way to reach them.

Crowdmade
United States
About 1 year using the app
December 22, 2021

So far so good! I used the free trial and made more sales than I realized with it. It is subtle enough to not overwhelm ppl and visible enough to get ppl to sign up. It grows quickly and helps you make sales.

fitformorestore
United States
About 1 year using the app
February 12, 2019

love this app its very helpful.. boost my sales.. very helpful and useful ...love you can personalize the text

Bella Rose Passion
United States
About 1 year using the app
Edited August 5, 2020

We at agood.com, use Postscript for all International customers and the power of what you can do with the platform outcompete all other options. Especially if you are looking into customisations and subscriptions.

Customer service is 5 stars

A Good Company
Sweden
About 1 year using the app
February 4, 2022

Great app for sms marketing, really appreciated! Also, support is quick and very helpful! I recommend

Petit Menhir
Switzerland
About 1 year using the app
March 11, 2022

Thanks Sandy for assisting me today with what was a user error. Two heads are better than one. You guys are always very helpful. Thanks again.

Handmade Bath and Shower Soaps by DryerBuzz | Shop DryerBuzz
United States
About 1 year using the app
November 11, 2020

I have just downloaded the app as the previous one I tried did not work for UK customers. Thankfully this one does! The customer chat box is really helpful if you get stuck. I am yet to use this app to send to customers but it looks promising so far.

NytoParis
United Kingdom
About 1 year using the app
May 27, 2021

Great SMS app, super simple to set up and set up campaigns and automations. They also have a great support team who is quick to help and answer any questions - highly recommend!

StyleMeGHD
United States
About 1 year using the app
October 27, 2020

We are really excited about partnering with Postscript. First and foremost, the people at Postscript are incredibly caring and warm. Very importantly, we continually feel that they have our best interests in mind. We are really excited about the functionality as well, but wanted to highlight the people behind the service here.

Replica Surfaces
United States
About 1 year using the app