Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

September 21, 2020

I am still setting everything up, but it seems very intuitive and you can get it going quickly. Zev and Shannon were very helpful. Thank you!

Amano Artisans
United States
12 months using the app
May 6, 2019

The app is good. We're noticing increased open and click rates. However, what puts it over the top is the customer service and responsiveness. It's next level!

NUI
United States
12 months using the app
Edited June 28, 2019

I love postscript! We've tried 2 other sms apss and postcript blows them out of the water! Very easy to use, great interface, amazing support that gets back to me quickly. By far the best sms app out there for shopify stores and ecommerce in general. We love this app at goPure!

goPure Beauty
United States
12 months using the app
August 24, 2020

Of all the text marketing apps we've used, this is the easiest, fastest way to get started. Awesome automations make our work a breeze.

boundarysupply.com
United States
12 months using the app
June 18, 2021

Easy platform to navigate that allows SMS, coupon codes, and Shopify popups on one platform. Customer service is wonderful!

Chudabeef Jerky Co. | Premium Beef Jerky
United States
12 months using the app
August 27, 2020

Love the customer service!!
So far so good!!
I would highly recommend!
First day, and I’m already a huge fan!

Mj Bowtique
United States
12 months using the app
June 4, 2020

Their chat support was super helpful and so fast! Answered my question almost immediately. Thanks for the support!!

Sloan & Co.
United States
12 months using the app
November 27, 2019

We needed text messaging marketing implemented on our store and a friend recommended PostScript to us.

PostScript definitely sets the bar for a text messaging platform! The setup was EASY and the platform is very intuitive and easy to navigate.

The best part is that their support team is literally probably one of the best support teams out there. They are very responsive and don't treat your support inquiry like another ticket.

Can't say enough great things. 10/10 would recommend!

Mark Bell Sling Shot®
United States
12 months using the app
September 9, 2021

Really great customer service. Taylor went above and beyond to try and resolve my issue and is keeping me updated with it's progress.

Starface World
United States
12 months using the app
May 8, 2020

Great customer service. The app is great too and the reporting is better than other's i've used before.

Feel Welcome LLC
United States
12 months using the app