Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

Edited December 28, 2020

Great app! A huge plus for me to give this a 5/5 and going out of my way to leave a review is their customer service. New apps are always alien to me, but their CS (Bryan especially), answered all my questions and was very fun to talk to.

Cyrixs Health
United States
About 1 year using the app
June 7, 2023

Taylor in Customer Support is A-Mazing. Being a new user I was having trouble navigating but Taylor was quick to respond and assist me!!

B-More Crafty
United States
12 days using the app
Edited June 8, 2020

I love this app for SMS marketing. Easy to use, set up and the customer service is also great. I definitely recommend it.

Rare Dirndl
United States
About 1 year using the app
July 23, 2021

The app is so easy to use and the customer service has been phenomenal! I've seen a significant increase in sales and I'm thrilled to have found Postscript.

Shop For Keeps Online
United States
About 1 year using the app
November 25, 2022

I had an amazing experience, I will continue to use Postscript because of the help with getting text out to my subscribers.
Thanks Sandy

WOOF TAILS
United States
About 1 year using the app
September 29, 2020

This app is very user friendly and makes text message marketing so simple. I’m so happy I came across this app, and the customer service is amazing! Anytime I need assistance with anything they are very punctual and more than willing to provide me with the help I need. Post Script is definitely my go-to when marketing any sales or promotions via text.

Social Theory Co.
United States
About 1 year using the app
July 16, 2020

Amazing customer service, clean and easy set up. Best app on shopify for SMS marketing. Would recommend to anyone building a brand geared to a younger audience who don't mind SMS marketing.

Hidden Cabin
Canada
About 1 year using the app
May 8, 2019

PostScript is a great way to start marketing to your customers via SMS. Every year we have a bigger and bigger share of users shopping via mobile, and SMS is quickly becoming a vital way to reach them.

Crowdmade
United States
About 1 year using the app
December 22, 2021

So far so good! I used the free trial and made more sales than I realized with it. It is subtle enough to not overwhelm ppl and visible enough to get ppl to sign up. It grows quickly and helps you make sales.

fitformorestore
United States
About 1 year using the app
February 12, 2019

love this app its very helpful.. boost my sales.. very helpful and useful ...love you can personalize the text

Bella Rose Passion
United States
About 1 year using the app