Reviews (1,964)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.

November 3, 2020

Customer service was great and helped me get every setup properly, because at the beginning I had no idea if anything was working.

Lark and Ives
Canada
12 months using the app
Edited November 29, 2019

Great app! Awesome features compared to some of the other SMS/MMS platforms out there.

The support is also fantastic. Super quick and super helpful especially during busy times like Black Friday and the Holiday season.

Definitely 11/10!

Obvi
United States
11 months using the app
Edited November 2, 2020

Easy to install, really effective, totally addicted to this app, great roas and awesome customer support!

Oz Weight Loss
Australia
11 months using the app
August 12, 2022

You have an employee named Sandy, and she is just the BEST employee you could have hired. She deserves a BIG Raise.

Shabby Baby
United States
11 months using the app
June 12, 2020

The app works great! I've already recovered tons of revenue via SMS abandon cart and win-back texts.

Legendary Wall Art
United States
11 months using the app
November 2, 2020

Always amazing customer service! They go above and beyond to make sure your account is optimized and that you understand how it all works. Thanks Shannon and Zev for the help!

Plant IQ Organics
United States
11 months using the app
May 26, 2022

Using this app to try out some new marketing. It's been great to use. I would recommend trying this out for your SMS needs.

Black Beard Brigade
United States
11 months using the app
November 24, 2021

Zev Zoldan Helped me alot with getting my billing plan figured out. Shopify had billed the postscript amount but I was tranfering over to postscript to show it was paid. Whatever he did he worked magic so now I can change my plan with no problem thanks a lot

Royalty’s One Stop Shop
United States
11 months using the app
July 20, 2020

Awesome App with great customer service! I am using it for subscription recharge and sms reminders. Would recommend postscript!

Iamgrounded
Australia
11 months using the app
April 15, 2021

I love Postscript so much - their customer service is truly out of this world. Tyler absolutely crushed it for me today.

Fishwife
United States
11 months using the app