Reviews (1,969)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

May 8, 2020

Great customer service. The app is great too and the reporting is better than other's i've used before.

Feel Welcome LLC
United States
12 months using the app
June 18, 2019

Postscript is awesome - It's like Klaviyo for SMS. The targeting and segmentation capabilities are very robust, and it's quick and easy to set up automations and campaigns. The team at Postscript is also amazing, super responsive and helpful. Thanks for all your help, Sean!

Usual
United States
12 months using the app
July 2, 2020

Just installed, customer support is A+. A lot of great features and well priced for what you the ROI can be if used right.

Lemon and Limes
United States
12 months using the app
July 16, 2020

Great customer service, much better than the previous app I installed for SMS alerts. Extremely user friendly!

Velvet Fawn
United States
12 months using the app
June 19, 2020

Customer Service is amazing. I spoke with Zev and he really helped me and went above and beyond. Answering all my questions no matter how many! Great App and staff!

MUVA Couture
United States
12 months using the app
June 5, 2020

We just started to use this app. And it totally rocks! Their support is very helpful, never had a waiting time, they always got my back. Thanks!

Madison Ashley
United States
12 months using the app
March 7, 2022

I am pretty new to using post script and have a lot to learn but when I reached out for help Sandy was Johnny on the spot and very helpful! Much appreciated!

Tremblay Handcrafted
United States
12 months using the app
September 30, 2020

Postscript is easy to navigate and reasonably priced. The experts are always one instant chat away if I have any questions. I've never had any issues and received great feedback from my customers about our fun text message alerts.

Mango Moi
United States
12 months using the app
February 18, 2019

First of all.. there isn't a better SMS/MMS app out there!
Trust me, I've searched high and low, you won't find one better than PostScript! It allows you to send GIF messages and you can insert a hyper link that allows you to keep track of Unique Clicks. This allows you track progress. AMAZING! The app is Super user-friendly. I also had thousands of questions, so I was able to LIVE Chat. Alex, the person who helped me, was super patient and helpful with me. I'll definitely be recommending this app to my fellow Shopify friends.

The Pink Makeup Box
United States
12 months using the app
April 30, 2021

Segments and campaigns are customizable to just what we need. The support team is always helpful and responds to questions quickly.

JuneShine
United States
12 months using the app