Reviews (1,964)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.

November 30, 2021

Very easy to use and customer service is always helpful! Kyler was quick to help me out with my question today! Appreciate the great customer service!

Posh Kiddos
United States
11 months using the app
July 7, 2020

After spending months looking at different texting options, I saw someone mention Postscript and once I looked at it, I new this was exactly what I was looking for! Not only is it user friendly, their customer service is top notch. They are always so friendly and helpful

Southern Chèrie Boutique
United States
11 months using the app
December 24, 2021

Their Chat Help was amazing. Sandy Quiett was the best! I don't think I would have been able to get up and running without that.

Hiker Sight
United States
11 months using the app
June 23, 2021

I used this app for SMS marketing, it has been the best decisions so far i mad for my business. What i like more is the support they offer their customers.

Sunshine Joy Boutique
United States
11 months using the app
Edited November 2, 2020

Great customer service. Very responsive and accommodating. App does what it needs to do and integration is easy in general.

Not Pot
United States
11 months using the app
October 10, 2019

Awesome product & an even better support team! 5/5 Thank you so much & I look forward to growing with you!

Brother Wolf USA
United States
11 months using the app
November 10, 2020

Amazing service! They respond quickly and are very friendly! Highly recommend reaching out if you have any questions!

Ridge Rebel
United States
11 months using the app
September 16, 2022

This app is the best I have found, extremely easy to use. Faith was quick to answer any questions I had regarding the app and what app add ons would integrate with their system!

Kentuckiana Fashion
United States
11 months using the app
Edited April 11, 2022

Postscript is a great app! Super user friendly and their support (especially Porshia) is amazing!! Get it!. Porshia helped me through several issues I was having. She was patient and ensured I was satisfied. Excited to be a customer!!

Elisamama
United States
11 months using the app
October 19, 2022

This app is great and the customer service is even better. I've contacted them NUMEROUS times and they always answer promptly and help me sort out my issues no matter how complex or how long it takes. SMS marketing is necessary and Postscript is the official platform to use!

Divine Feminine Works
United States
11 months using the app