Reviews (1,967)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

December 24, 2021

Their Chat Help was amazing. Sandy Quiett was the best! I don't think I would have been able to get up and running without that.

Hiker Sight
United States
11 months using the app
June 23, 2021

I used this app for SMS marketing, it has been the best decisions so far i mad for my business. What i like more is the support they offer their customers.

Sunshine Joy Boutique
United States
11 months using the app
Edited November 2, 2020

Great customer service. Very responsive and accommodating. App does what it needs to do and integration is easy in general.

Not Pot
United States
11 months using the app
October 10, 2019

Awesome product & an even better support team! 5/5 Thank you so much & I look forward to growing with you!

Brother Wolf USA
United States
11 months using the app
November 10, 2020

Amazing service! They respond quickly and are very friendly! Highly recommend reaching out if you have any questions!

Ridge Rebel
United States
11 months using the app
September 16, 2022

This app is the best I have found, extremely easy to use. Faith was quick to answer any questions I had regarding the app and what app add ons would integrate with their system!

Kentuckiana Fashion
United States
11 months using the app
Edited April 11, 2022

Postscript is a great app! Super user friendly and their support (especially Porshia) is amazing!! Get it!. Porshia helped me through several issues I was having. She was patient and ensured I was satisfied. Excited to be a customer!!

Elisamama
United States
11 months using the app
October 19, 2022

This app is great and the customer service is even better. I've contacted them NUMEROUS times and they always answer promptly and help me sort out my issues no matter how complex or how long it takes. SMS marketing is necessary and Postscript is the official platform to use!

Divine Feminine Works
United States
11 months using the app
October 16, 2020

The support team is bananas and the app is best in class! Couldn't make a better recommendation for a growing Shopify store to handle its SMS needs. Easy to set up. Pre-built templates. And extremely responsive support whenever you have questions.

SipsyLA
United States
11 months using the app
June 4, 2021

I'm a new customer to this app and so far have had a great experience. The team is awesome and is always ready to help!

Heat Wave Creations
United States
11 months using the app