Reviews (1,964)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its exceptional customer service, highlighting team members like Taylor, Meg, and Faith for their responsiveness. The user-friendly interface facilitates easy setup and management of SMS campaigns and automations. Features such as app integration and message segmentation are highly valued for targeted marketing. Merchants also note significant improvements in customer engagement and sales. The live chat feature is commended for its prompt and effective support, and continuous updates with new features keep the platform relevant for modern marketing needs.
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Breanna helps me with all my questions and she was super helpful and kind. now I can sent text super easy thank you!
***Update to add that Michael has been so helpful to me today. He resolved an issue I had with no problem!! Thank you so much! I am using this app to increase customers to my site as well as keeping customers. Plus a super fun way to stay in contact with them! So far the customer service has been SO helpful! I am excited to be working with Post Script and it's so much better than every other app out there!
Fantastic app with fantastic service.
Would recommend if you are looking to send automated texts. Thanks!!
I had an amazing experience with CS of Postscript SMS today. Solved an issue in a short amount of time! Was very responsive through chat and got with engineering to fix the issue right away! I would highly recommend Postscript!
Wonderful support - immediate assistance on chat! I think this will be a great addition to my shop!!
REVIEWING ON SUPPORT ONLY, because I'm so new to the app. I worked with Sandy and what more can I say, but she was great. The conversation was smooth, her answers were precise and helpful. Even after leaving the chat she hopped back in when I had another question, I wasn't left not knowing what to do, which I appreciate!
Great customer support, and a really user-friendly app! No issues and a great team!
Thanks PostScript!
Great app so far they are helping me get set up now. I'm having to adjust their templates to sound less buggy and more personal but that is Ok.
Shannon was very helpful with assisting me in getting setup. I'm so excited to see how helpful this app is to my business.
This app is definitely worth it! I had a few issues with upgrading my plan after the free trial but customer service was 10/10 they were able to answer all my questions. I like that I have the opportunity to connect to my customers through text rather than email, since who really checks that all the time?