Reviews (1,969)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.
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We have started using Postscript for SMS marketing and are really seeing a benefit from using it. Their customer service team is so helpful and quick to respond.
nice app so far, fast responding customer service resolved my issue i was having , thank you . just wish they integrated with mailchimp
Breanna helps me with all my questions and she was super helpful and kind. now I can sent text super easy thank you!
***Update to add that Michael has been so helpful to me today. He resolved an issue I had with no problem!! Thank you so much! I am using this app to increase customers to my site as well as keeping customers. Plus a super fun way to stay in contact with them! So far the customer service has been SO helpful! I am excited to be working with Post Script and it's so much better than every other app out there!
Fantastic app with fantastic service.
Would recommend if you are looking to send automated texts. Thanks!!
I had an amazing experience with CS of Postscript SMS today. Solved an issue in a short amount of time! Was very responsive through chat and got with engineering to fix the issue right away! I would highly recommend Postscript!
REVIEWING ON SUPPORT ONLY, because I'm so new to the app. I worked with Sandy and what more can I say, but she was great. The conversation was smooth, her answers were precise and helpful. Even after leaving the chat she hopped back in when I had another question, I wasn't left not knowing what to do, which I appreciate!
Wonderful support - immediate assistance on chat! I think this will be a great addition to my shop!!
Great customer support, and a really user-friendly app! No issues and a great team!
Thanks PostScript!
Great app so far they are helping me get set up now. I'm having to adjust their templates to sound less buggy and more personal but that is Ok.