Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced SMS marketing tools, including automation and drip campaigns. It's praised for boosting conversion rates and revenue, and for its ethical practices in text messaging. The customer service is highly responsive, with representatives Taylor and Meg receiving special mention. Regular updates and a clear pricing model are also appreciated. It's recommended for businesses seeking to improve customer engagement via SMS.

November 23, 2020

I used this app for marketing and it is super easy! Integrates w/Shopify and Recharge. I wish it did the same for hubspot but works okay without it. Customer service is amazing too!

O2 Wholesale Store
United States
9 months using the app
November 1, 2019

While we are still new to using PostScript to drive our customer retention, growth, and education campaigns...the one thing that I can say is Postscript has AMAZING customer service. We needed to get our program up and running quickly and Shannon hopped on a video call with me and we walked through step by step best practices and simple ways to get the basics rolling quickly. They are a smaller team and very open to listening to suggestions, nimble at fixing any bugs, and really care about the success of your business. 5 stars!

Uprising Food, Inc.
United States
9 months using the app
Edited November 27, 2020

Shannon at post scripts was very helpful & knowledgable! She helped me figure out why my Black Friday campaign wasn't sent and gave advise to ensure future campaigns were sent successfully.

Femme Curve Collection
United States
9 months using the app
Edited August 26, 2021

Andre was fantastic! He was quick, responsive, and accommodating. He solved my problem in under 5 minutes!

Wellnesse
United States
9 months using the app
January 20, 2021

Just signed up- but LOVING this app so far! I can create texts that look like they are actually coming from me, not a "robot". Customer service is exceptional too! Very helpful and friendly. (Thank you Bryan!!) Highly recommend!

KaiKini Bikinis Custom Swimwear
United States
9 months using the app
June 3, 2021

Customer support is super helpful, specifically Kyler! I'm sure everyone else is great too. Just started using the product and loving it so far. Looking forward to seeing what we can do with the 30-day trial :)

Trendflows
United States
9 months using the app
September 8, 2020

Postscript is amazing! Friendly customer service, incredible pricing, and has all the capabilities we're looking for to take our SMS to the next level!

Fanjoy
United States
9 months using the app
November 11, 2021

Postscript is an INCREDIBLE app. The automations are insane and convert super well. The team is super on top of everything and REALLY understands e-commerce. They are ultra responsive and overall we are just over the moon with Postscript! 10/10 would recommend!!

Vapor95
United States
9 months using the app
September 10, 2018

Great app that’s helped us get customers back to our store. Super easy to use and the support team has been fantastic!

TREND:BAR
United States
9 months using the app
November 25, 2020

I love Postscript for our SMS program. It integrates seamlessly with Klaviyo and Shopify, allowing us to have a robust omnichannel marketing presence and offer exclusive access to our SMS list. Postscript's customer service is also top-notch! You won't be disappointed with the functionality and operations of this mighty app.

Wise Ape
United States
9 months using the app