Postscript SMS Marketing , 1,952 reviews

Really great customer service. Bre went above and beyond to try and resolve my issue and is keeping me updated with it's progress.

Haven't actually used yet, but the team and support is great. Instant responses for any of your questions. Zev is the guy to go to if you have any questions and/or want to explain your business and what you hope to accomplish with Postscript. Will finish review once I have fully tested its capabilities

Shannon was a big help! I was having trouble with sign ups on my site and she was able to Identify the issue quickly and get it resolved! I really appreciate her willingness to assist me in a Timely manner!

Great app for SMS marketing. Easy to set up automations, keywords, campaigns, etc. And the support team is always helpful!

Kyler is amazing and quickly helped me to solve my problem! Can't say enough good things about post-script customer service!

We shopped around with multiple SMS platforms before landing on Postscript (recommended by a friend in the industry)! We love their support (shoutout to Bryan + Zev), functionality, and usability of the product. It's already added so much value to our team. They offer affordable prices, great integrations, and lots of functionality compared to others we reviewed.

Bre was very helpful & efficient. I'd recommend Postcript to anyone who is new & starting out with an online store.

Love postscript and customer service is AMAZING. It has been really insightful to see how SMS messaging is growing.

Super easy to use, amazing and friendly onboarding team and ongoing customer support, intuitive, affordable, excellent all around!

In my first month with Postscript, I've spent maybe $500 and we've made about $25,000. The ROI is incredibly awesome.

In comparison, I was previously an Attentive customer. Their customer service is pretty decent but it's very slow, as only email support is available. Often, it would take 2-3 days just to get a response. With Postscript I always get a reply via live chat within 5 minutes. Shout out to Zev and Shannon for always taking care of my questions quickly and efficiently!

Attentive gave me a really hard time about testing out another text message service (Postscript). They don't allow you to have access to your list when you want it access it. You apparently have to ask "permission" to have the list you've spent time and money curating. They held my customer list hostage for over a week after I asked for it, bombarding me with endless questions as to why I needed it. It left a really poor taste in my mouth. Then when they finally agreed to give it to me, they pretended like they were trying to "protect me", yet they still held my list of customers hostage. It was ridiculous. I finally got a manager on the phone and he was so condescending and rude. When they finally released my list to me, they immediately cut off my access to my Attentive account mid-month, saying that I "am not allowed to try out other text services while using Attentive". Yet, they still charged me for the whole month. Terrible, terrible experience. I'd never recommended Attentive again.

Postscript has been totally different. The pay structure is far more beneficial. The ROI is far greater. . I thought we were making a lot with text with Attentive but I'd spend about $2300 a month with them and make like $6000 from text marketing. As I mentioned, I've spent $500 to make $25,000 with text marketing through Postscript.

Clearly I have way better ROI with Postscript and the customer support is much faster.