Reviews (1,967)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this SMS marketing platform for its effectiveness in boosting conversion rates and sales, noting it surpasses other marketing methods. Key features include automations, campaigns, and customer interactions via text, supported by easy-to-use segmentation and templates. The customer support, especially from staff members like Taylor and Meg, is frequently praised for its responsiveness and helpfulness, particularly through the live chat feature. Merchants appreciate the reliability of the platform and the proactive support team, making it a top choice for enhancing business communications.

Edited November 2, 2020

Easy to install, really effective, totally addicted to this app, great roas and awesome customer support!

Oz Weight Loss
Australia
11 months using the app
August 12, 2022

You have an employee named Sandy, and she is just the BEST employee you could have hired. She deserves a BIG Raise.

Shabby Baby
United States
11 months using the app
June 12, 2020

The app works great! I've already recovered tons of revenue via SMS abandon cart and win-back texts.

Legendary Wall Art
United States
11 months using the app
November 2, 2020

Always amazing customer service! They go above and beyond to make sure your account is optimized and that you understand how it all works. Thanks Shannon and Zev for the help!

Plant IQ Organics
United States
11 months using the app
May 26, 2022

Using this app to try out some new marketing. It's been great to use. I would recommend trying this out for your SMS needs.

Black Beard Brigade
United States
11 months using the app
November 24, 2021

Zev Zoldan Helped me alot with getting my billing plan figured out. Shopify had billed the postscript amount but I was tranfering over to postscript to show it was paid. Whatever he did he worked magic so now I can change my plan with no problem thanks a lot

Royalty’s One Stop Shop
United States
11 months using the app
July 20, 2020

Awesome App with great customer service! I am using it for subscription recharge and sms reminders. Would recommend postscript!

Iamgrounded
Australia
11 months using the app
April 15, 2021

I love Postscript so much - their customer service is truly out of this world. Tyler absolutely crushed it for me today.

Fishwife
United States
11 months using the app
June 20, 2023

A great alternative to Attentive or Klaviyo.

Their support staff is fantastic! (Special shoutout to Taylor ).

Succy Crafts
United States
11 months using the app
September 1, 2020

Love this app, the customer service is BEYOND perfect and super fast :)
Would totally recommend!!!!!!

BKIND SOINS CORPORELS NATURELS
Canada
11 months using the app