Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for its reliable pre-order and out-of-stock notification features, along with customization options and pricing flexibility. The support team is recognized for their efficiency and responsiveness. Additional features such as back-in-stock notifications, countdown clocks, and automatic switch to normal sale post-countdown are also favored. The app's multilingual support is beneficial for merchants operating in different languages. Long-term merchants express satisfaction with its performance.

January 5, 2024

Superschneller Support. Dank der Backend-Chatfunktion sehr schnelle Antwort und zügige Lösung von Problemen. Ebenfalls via E-Mail sehr schnell zu erreichen. Kann ich nur weiterempfehlen.

Humuserde
Germany
About 3 hours using the app
May 1, 2023

The support is incredible. If I sent an e-mail, they respond in holidays, out-of-office times, and very quickly. If I need an urgent fix, they help me right away and solve the issue within a couple of hours. I am honestly surprised the support is this good. The app doesn't cost that much and it works perfectly.

Thanks Sarah & Team!

Cees Cards
Netherlands
Over 1 year using the app
Edited October 1, 2023

I wanted to take a moment to let you know how impressed I am with the customer service the Globo provides.

We've been using the app. for at least 8 months or maybe longer now. Anytime we have needed support, you have been there for us right away.

I sincerely appreciate how Sarah replies to emails typically within an hour, even on weekends!
It's so great working with a company that genuinely cares about their product and customers, addressing any problems immediately without complaint.
The response time is stellar and dedication to resolving issues is unmatched.
We've reached out more frequently in recent weeks, due upgrading to shopify 2.0 with a new theme.
Sarah and the team have remained attentive and helpful.
The customer service provided is a 5 out of 5 in my book!
We could not be happier with Globo. .
If you;re reading this and wondering about the app, it's perfect for us. We have lots of items that are being shipped from the vendors and as it's heading over here to Hawaii we've been using the Preorer and it's working out perfect for us.
If you want to ask us about the app feel free contact us, yes we're a company in Hawaii. A brick and mortar store since 1996. Check out out website, hawaiiansouthshore.com, if you need any confirmation on our experience with working with Globo contact us for sure. Mahalo and aloha! David

Hawaiian South Shore
United States
6 months using the app
July 25, 2023

Very useful tool for offering pre-sale items, particularly when awaiting new stock. Used the customer care when we had an issue and they resolved it quickly - thank you!

HAYPIGS
United Kingdom
Over 2 years using the app
July 31, 2023

Functionality is good, however found this little pricey. Otherwise this works well with us. Would recommend to offer this on a little lower price as for the smaller growing brands this can be very pricey.

Chokhat
India
Over 1 year using the app
September 7, 2023

Great functionality and team debugged custom issues we were having with it because of plugin and theme conflicts

JENSEN® Speakers
Australia
About 3 years using the app
October 25, 2023

Very wonderful customer service, when we have a partial payment issue, their teammate help us corrected the code within one day and solve the problem. we appreciated what've they done.

TCG Corner
Hong Kong SAR
22 days using the app
May 8, 2023

At the moment I only use the back in stock section. There were some problems. This was resolved very quickly by contacting customer service.

The Happy Cat Shop
Netherlands
Over 1 year using the app
May 25, 2023

Fast customer support and a good product. We have been using this for over a year and it works very well for our customers.

HippoKeys
United States
Almost 2 years using the app
April 12, 2024

We sometimes have problems, but the Globo support team is always helpful, responds so quickly, and solved the isuue right away!

Macqlo
Japan