Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders and back-in-stock notifications. It's praised for its user-friendly interface, easy setup, and customization options. Merchants value its ability to schedule product drops, handle pre-orders for each product variation, and automate back-in-stock emails. Despite occasional bugs, the efficient support team is quick to resolve issues. Unique features such as allowing customers to place a small deposit for in-demand items and switching to a free price tier when not in use are particularly appreciated. The app is recognized for its reliability, exceptional customer service, and useful features.

March 18, 2024

Great support, they fixed my issue in a couple of minutes.

Carpet Cleaners Warehouse
Australia
Over 6 years using the app
April 11, 2024

Great app and very helpful support service.

Retro Gaming Parts
Australia
Over 2 years using the app
April 14, 2024

Customer support is very friendly and quick to reply!

App works good!

Sutherland Performance
New Zealand
About 2 years using the app
April 4, 2024

Great app and great support!

e-bikeshop.co.uk
United Kingdom
About 2 years using the app
March 20, 2024

I've been using this app for well over a year and I must say that the support has been fantastic from the team. Any issue I have is responded to in a timely manner and they really do go above and beyond in helping with my queries. Though the app can be glitchy at times, the team work tirelessly to improve their product and I can see its come a long way from the beginning! Hoping to see this app grow even more over time but for now - its everything our business needs

Grove Home
Ireland
About 2 years using the app
March 19, 2024

A simple, easy to use app. We've had it on http://www.brewbitz.com for a few years now and from a customers perspective, it works well and generates us sales from the pre-order and remind me when back in stock functions.

There are a few bugs, but when we have found them, contacting support, they are usually sorted in 24 hours.

My only gripes are:

1 - adding a new product, can we not have our general setting saved so now products have the same settings automatically.

2 - When editing products in the bulk editor, it does not save the columns, so when going back to the search it takes you back to page 1 every time, so you have to remember what page you were on, then edit the columns again.

Brewbitz
United Kingdom
About 2 years using the app
March 9, 2024

I have had this app installed for several years now. Really fantastic app if you are working with pre-orders! 5/5!

Cardstore
Belgium
Almost 3 years using the app
March 21, 2024

Good to work. Some of the points need to be taken care. E.g, No configuration is available for the "Inventory is not tracked".

Also to mention we got a good support from your people. Thanks.

TIPXY
United States
About 2 years using the app
April 29, 2024

Great app for managing my pre-order items and back in stock items. The team
are always so quick and helpful in resolving issues that I might have and I love that they are willing to customise features to meet your specific needs. Definitely recommend

Amiah-Rae
United Kingdom
About 1 year using the app
March 21, 2024

This app is by far the best pre-order app I have used - and I have tried them all! The support is also second to none. Thank you to Rosie for your prompt, and effective, help today.

Simon's Collectibles
United Kingdom
Over 1 year using the app