Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing pre-orders and back-in-stock notifications, leading to increased sales. They appreciate its features like a countdown clock, product variation settings, and automatic switch to normal sale after countdown. The customer service is praised for its efficiency, particularly Rosie. The app supports multiple languages, is compatible with custom themes, and integrates with Klaviyo, though some issues with tag importing are noted. Merchants value the back-in-stock notification feature, partial payment support, and ability to secure allocation of popular items. Suggestions for improvement include more automation and pre-order templates. The app is known for its reliability, consistent performance, and offers a free tier.

September 9, 2020

Great APP! Strongly recommend for Preorder. A big shout out to Eric for providing fantastic service and being so helpful!

Sea Sun Australia
Australia
3 months using the app
Edited July 27, 2022

Great customer and after service, Sarah and the team swiftly assisted us on our concern with efficiency and clear communications . Highly recommended team.

Aniporium
Philippines
3 months using the app
June 8, 2022

great app great app great app great app great app great app great app great app great app great app great app great app great app

JSAUX
Hong Kong SAR
3 months using the app
February 11, 2022

App molto intuitiva e facile da settare. Per un problema con il mio tema ho contattato l'assistenza e in qualche ora hanno risolto subito il problema.

OlimpiaHome
Italy
3 months using the app
September 5, 2022

So far everything works well and customer service was fast, efficient and super friendly! The best Pre-Order and Back in Stock app of all the ones I have tested.

Arctic Sammy
New Zealand
3 months using the app
April 11, 2020

Works great, happy to have this app. Customers can now do preorders and see exactely when their product will be shipped. Good customer service too, I had a question and it was taken care of asap.

LOUIS XVI
Switzerland
3 months using the app
March 23, 2020

It was fine. Pretty simple, worked for what I needed I guess. I wish we could have had some more functionality with variants also I think it caused my checkout page to take awhile to load. Can't confirm that though so it might have been on my end.

The Mousepad Company
United States
3 months using the app
June 30, 2020

I was having trouble with the look of the pre order button to match my theme and Emma was amazing , she fixed it for me and super fast! Customer service is exceptional, they are willing to answer any questions and help how ever they can! Thank you Emma!

Ou bél
United States
3 months using the app
April 6, 2023

Great app and the best is their support, they answer quick and fix the issues or custom if that is required. I needed some customizations and they were kind and professionals

thanks

Shop
United States
3 months using the app
Edited December 16, 2021

I've had a really good experience with Customer service, they help me to add badge on product page. App is useful and easy to configure.

Locatelli House Store
Italy
3 months using the app