Reviews (7,083)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its high-quality products and ease of use. They appreciate its seamless Shopify integration, efficient customer support, and reliable fulfillment and shipping. The app offers a wide range of customizable products, advanced design tools, and educational resources. Its commitment to sustainability and global presence with multiple fulfillment centers are also noted positively.

Edited April 25, 2018

This is so frustrating. The app is very nice to use, products and printing quality are great, pricing just ok but shipping times are way too slow from EU to EU. 19 days to get a sample. I unfortunately cannot work with printful at this stage.

Freire Trade
Ireland
Over 3 years using the app
April 14, 2016

The shirts are great quality but more importantly the website is easy to use. They have great customer service and I love the drop shipping service so much

Starrfucker Magazine
United States
Over 3 years using the app
Edited February 1, 2021

i use this app to help me sell merchandise from shopify and is very helpful allowing me to provide excellent customer service

Trhaplete.com
United States
Over 3 years using the app
December 17, 2020

BEWARE. This print on demand company has a lot of hidden fees. Some our products ended up costing more than we sell them in our store for because Printful would decide to ship them from one of their locations in another country resulting in higher shipping costs and a VAT tax all at our expense without consent or verification. They'll charge your card and refuse to cancel the order or refund you. There are so many other print on demand companies that don't trick their customers into paying more and have ultimately better quality product and customer service.

Thessalonike
United States
Over 3 years using the app
Printful replied December 18, 2020

Thank you for sharing your review! We are sorry to hear your time hasn't been the best lately, but we hope to improve it moving forward!

When agreeing to use our services you have agreed to our TOS Section 1. and 5.D, you can find this information here: https://www.printful.com/policies/terms-of-service.
Order routing happens automatically using an advanced algorithm to ensure your customers can receive the orders in a timely manner. For example, orders shipped within Europe will be fulfilled in one of our EU facilities if we have the stock available.

We also have this information available on the pricing tab in our Product & Pricing catalog as well as in our FAQ's: https://help.printful.com/hc/en-us/articles/360014068659-Can-I-choose-where-my-products-are-fulfilled-

I understand how this situation can be unpleasant for you and I have reached out to you directly to gather more information and hopefully, we can find a solution!

-Lauma

October 25, 2017

Excellent supplier. It would be even better with a customer care on chat 24/7

Startuphome
United Kingdom
Over 3 years using the app
November 26, 2023

Bisher keine Probleme.

Falcon limited
Germany
2 days using the app
April 3, 2021

I love Printful. It's literally the backbone to my dropship business. I can focus on making my designs, and use their tools come up with amazing products for my customers. I have tried other apps/fulfillment companies on shopify and none have the ease of use, quality of products, and great perks program (use for things like discounted sample orders). I tried a different method in the past, and my sales in 3 years was less than 100 orders. In the past 2 months, I've had over 250 orders. I attribute this to being able to unlock my creativity using Printful, and the speed of getting products to my store with lifelike Model Mockups. I definitely recommend this, especially if you have limited design skills. This app is amazing.

Chester & Lot
United States
Over 3 years using the app
Printful replied April 4, 2021

Hi there!

Thank you so much for your wonderful review! We're very happy to hear that you have found what you were looking for in regards to your business and we wish you further success with it. We hope for a long-lasting collaboration!

- Renate

January 13, 2021

I love this app because it has a lot of helpful tools that is needed for my online business and plenty of options and help.

Just For Boys, LLC
United States
Over 3 years using the app
January 22, 2016

Great app. Way smoother than i expected.

Nice Shirt Broski
United States
Over 3 years using the app
December 11, 2022

Printful has become our go-to print on demand app over the years because it just works. There have been so many times with other apps that we couldn't just upload a design and get it into our shop easily or without jumping through many hoops. Printful has made this process incredibly easy and has created a design platform that even takes away the need for using software like photoshop or illustrator.

Daniel and Luci's Gift Shop
United States
Over 3 years using the app