Reviews (7,165)

Overall rating
4.6
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its high-quality products and seamless Shopify integration, which streamlines order processing and shipping. The wide range of customizable products, including apparel and accessories, along with user-friendly design tools, allows merchants to diversify their offerings easily. The app's interface is praised for its ease of use, aiding effective store management. Additionally, the responsive customer support and reliable fulfillment services, featuring quick turnaround times and accurate shipping, are noted strengths. Automated features like inventory management and order syncing further streamline e-commerce operations, supporting scalable business growth.

June 11, 2017

Fast and effective service. Syncs well with Shopify.

Bananagaming
Sweden
2 months using the app
August 19, 2023

gooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooood

Your Geek Store
Spain
2 months using the app
September 10, 2023

Great experience with the app. Easy and intuitive using. The integration Shopify-Printful works perfectly and saves you a huge time on product management.

Chillin' and Hustlin'
Ireland
2 months using the app
September 22, 2017

Great.Great.Great.Great.Great.Great.Great.Great.Great.

Ninemillionrepix
United States
2 months using the app
August 15, 2022

Bis jetzt läuft alles sehr stabil. Ich konnte viele Fehler vom ersten Shop beheben dankbdem guten System von printful

Vieillemontagne
Belgium
2 months using the app
April 8, 2019

its great but i would like to curve;up or down text when desigening and it there were a few more add on;s[.

Og403
Canada
2 months using the app
Printful replied April 9, 2019

Thank you for your review, we truly appreciate your feedback!
We are currently working to improve our product generator, so we find your suggestion truly helpful!

Feel free to email us at feedback@printful.com, if you have any other suggestions, questions or concerns, we'd love to hear from you!

-Vita

Edited February 22, 2020

I've used Printful for 4 years and while their Shopify integration and online interface is top notch, easy to use and far superior to their competitors, their products and service are a mixed bag. You definitely have to test individual items and stay on top of every order. Some things, like their unframed prints, are great. Other things, like their shirts, are not a quality I could comfortably charge anyone money for. Still others, like hats, are sometimes great, and sometimes bad. Their biggest struggles seem to be customer service and shipping, which have gone drastically downhill in the last year. Customer service, if for anything more than a replacement for a faulty order, often seems to have language issues in understanding details and situations, leading to days of back and forth before getting resolved or given up. Packages often take longer to deliver and seem to disappear for a day or two in the midst of tracking their progress, especially since they have switched to DHL. Orders from California are almost always good, those from North Carolina often seem to have more problems. When an order arrives faulty, they do make it up quickly with a replacement or refund. That said, these are the big guys with tons of customers. They've been around longer than their competitors and aren't going anywhere, but it feels like they keep growing and somehow never get over their growing pains. They aren't awful; they're worth using, but be sure to test each product first, and don't rely on them as your only product source.

OsoPorto
United States
Over 5 years using the app
Printful replied February 22, 2020

Thank you for your review, we appreciate your feedback!
The quality of our services and products is very important to us, which is why we're sorry to hear that your experience with us has not been fully positive.
Our platform is constantly evolving and we take your feedback into account while we work on improvements to the services and products we offer.
We do suggest ordering product samples with your designs on them before you offer them in your store, in order to evaluate the product and print quality. This is why we offer monthly sample orders with a 20% discount and free shipping to select destinations.

Be sure to reach out to us at feedback@printful.com, if you have any additional feedback, as well as any questions or concerns!

- Vita

June 5, 2016

very useful. i enjoy it immensely.

Voices Of Color
United States
2 months using the app
January 2, 2023

E a primeira vez que estou a publicar um produto da Printful na loja Shopify mas até agora esta uma maravilha! Amei! Espero poder fazer uma parceria com voçes xD

SpaceOnDream
Luxembourg
2 months using the app
May 4, 2023

The Printful app is easy to use. Customizing products was simple. Adding them to my stores was quick. I have ordered several samples and have been very happy with the items.

Stylin Spirit
United States
2 months using the app