Reviews (7,242)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its quality products and smooth integration with Shopify, which simplifies inventory and order management. They appreciate the cost-effective on-demand manufacturing, user-friendly interface, and extensive customization options. The automated syncing feature keeps product listings updated, while responsive customer support and reliable fulfillment processes enhance the overall merchant experience, making it ideal for business growth and streamlined operations.

September 2, 2023

good

Pulseshirt
Morocco
About 2 months using the app
Edited June 15, 2021

They have a wide variety of product options but I've found their customer service severely lacking. I won't make them my main source for that reason. * *The developer responded below and it's a perfect illustration of their failure to communicate. I have not asked for my order to be rushed, for a discount or anything else. I was only asking WHEN it was going to be done as we were past the deadline. I need to know when it's going out so that I can communicate to my customer.

Invincible Summer Gear
United States
Almost 4 years using the app
Printful replied June 15, 2021

Hey there! Thank you for your feedback. We are sorry to hear that our customer support doesn't meet your expectations. We've reviewed our communication with you and understand that you would like your orders to be fulfilled faster. Our current estimated fulfillment time is 2-7 business days for apparel and 2-5 business days for non-apparel items. This year we are also scaling up our existing fulfillment locations as well as opening another one in Texas to provide faster fulfillment speeds. Please don't hesitate to reach out to us if any of your orders have taken longer than the estimated fulfillment time stated above and we will do our best to get them shipped as soon as possible.

UPDATE:
We're truly sorry to hear that you encountered these concerns with your order.
When we calculate the estimated fulfillment time, we take into account the current order volume and our capacity.
We're doing everything in our power to handle the order volumes as fast as we possibly can while persisting a good print quality.
Regarding your order, we see it's has been shipped. We hope the package is delivered as soon as possible!

November 30, 2016

So far they've been absolutely great! Support is a little slow to respond, but ultimately they are a well oiled machine.

Pac Northwest Clothing Co
United States
About 2 months using the app
January 22, 2023

I've just started but I like how you can really let "your" brand shine and create art. Easy to use to make products and ordering was easy. One of my sample items did come with a stain. But I will be taking it to the cleaners.

Kounty Road Merch
United States
About 2 months using the app
September 1, 2021

This is the best app for print on demand products. i tried a few and this one is by far the most suprior! it has everything i needd.

wellingtonbrands
United States
About 2 months using the app
May 6, 2016

Awesome concept (no inventory), easy to integrate and quality breadth of products to choose from.

The mockup design/upload process has been problematic for us at times (we're perfectionists), requiring some re-work and a lot of back and forth with Printful support. They've generally been ok to deal with, but the process can be slow.

We'd also like to see more products added to the mockup generator...currently, this only includes certain shirts and no hats (which require a 3rd party generator and some guesswork)

If you're looking for an easy way to add a lot of new products to your store, Printful is definitely worth checking out.

Ammo Athletic
United States
Over 4 years using the app
August 15, 2023

Excelente plataforma para poder crear tu propio negocio print on demand, la forma facil de poder personalizar tus productos

Mi tienda
Spain
About 2 months using the app
November 18, 2022

what an amazing app to use and so helpful and really easy to use. I would recommend this app to anyone and everyone.

ExclusiveAllure
United States
About 2 months using the app
September 18, 2022

It was all easy to use. I love it. Appreciate you guys. and for making it easy to navigate and create.

Vicariouslysound
United States
About 2 months using the app
May 12, 2021

Love the site so easy to use and integrate into your site. Also, the diverse choice of products to choose from at a fairly reasonable price is nice, a little on the high side when you figure out your profit margins after tax and shipping but better than a lot of other sites.

RampArt Studios
United States
About 2 months using the app