Reviews (7,309)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the quality of products like t-shirts and mugs, noting vibrant prints and durable materials. They appreciate the user-friendly design tools and efficient fulfillment process, with orders typically shipped within 2-5 days. Responsive customer support is also commended for effective problem resolution. Additionally, the integration with e-commerce systems and availability of sustainable products align with eco-conscious values, supporting business growth and inventory management.

October 1, 2022

Im enjoying designing I haven't got a sell yet but i'm looking forward to it. Thanks for parntership.

AykilliesHeall
United States
About 1 month using the app
February 5, 2016

The Printful app works seamlessly with shopify and made it so easy to get products up to the store quickly. Then you go back to Printful and set up the products there...instructions are clear and simple on their site and they have really straightforward short tutorials that show you exactly how to do things. I can't believe the amount of work I completed in a short amount of time. They even give you other stores to connect with to reach a wider audience. It's a pretty impressive operation...I'll let you know how their printing is when I get my first order! lol

Ragwear Apparel Prints
United States
About 1 month using the app
June 11, 2020

Forget it, they're always running behind even before COVID-19 hit. And now it's just silly. They literally disabled their DTG and Print Services. No heads up just have to find it when you get an order and then their chat says "it's on our blog" GTF out of here.

OIB Kahuna
United States
Almost 3 years using the app
Printful replied June 12, 2020

Hi, thank you for your review! We’re sorry to hear your experience with us during this time has not been the most positive, but we hope we can improve it moving forward! We do apologize for the delays in fulfillment and we are doing our best to catch up with the order volume.

We are still experiencing fulfillment delays due to the situation with Covid-19 and an unexpectedly high order volume at this time of year. We have temporarily disabled some options on our site such as the sample orders and also some product categories in the product push. By disabling these options, we hope to catch up with the current order volume and to return to our normal fulfillment timeframes. Existing items in your store are not affected by this update and non-apparel products can still be added to your store. We do provide updates on these decisions on our Covid-19 updates page here https://www.printful.com/covid-19 (we recommend following this page regularly for the latest Covid-19 related updates) as well as via dashboard notifications, to make sure our users are aware of these changes and can further make decisions for their own stores and customers.

We understand that having some products temporarily disabled may not be the ideal solution for some users, but we expect this to help us manage the order volume and decrease production timeframes. These are temporary decisions and we look forward to re-enabling these items in product push again soon. We are working diligently to fulfill all orders as quickly as possible and, hopefully, the situation normalizes in the very near future.

If there’s anything we can help with, be sure to contact us at feedback@printful.com!

- Zana

February 11, 2021

This is far-and-away the easiest system to use for creating a low-upfront cost apparel store with lots of amazing options for garments and brands. My only criticism is that all their "eco-friendly" apparel seems to be very limited in the print area they are able to provide whereas less ethical garments can have full coverage with the print/design. Not sure if that is a technical limitation or just the way it's designed right now. Love this service!

Nerd Love Design Inc.
Canada
Over 2 years using the app
Printful replied February 12, 2021

Hi there!

Thank you for your kind review! We're happy to hear that you're having a positive time with our product and services.

- At the moment our print areas are set to produce the best results for the particular garment. However, please know that we are always working on improvements and more features might be possible in the future.

We truly appreciate your feedback on this and if you have anything else to share with us, feel free to send us an email at feedback@printful.com!

- Elina

February 18, 2021

The best bundle of services! They really helped me start my business simply. Stay so progressive always!

Ninja Urban
Ukraine
About 1 month using the app
July 26, 2022

WARNING: Do not use if you offer free shipping in the United States. WARNING: Do not use if you want to work with a company that offers a basic level of customer service or technical support. There are a lot of print-on-demand services out there now and unfortunately Printful is just no longer a good choice.

Were you raised by wolves?
United States
Almost 3 years using the app
Printful replied July 27, 2022

Hi there!
Thank you for leaving your review. We're sorry to hear that you are experiencing some trouble with the shipping settings.
Please note that it is possible to set up free shipping for specific countries through your Shopify account. You would need to create a shipping profile that has free shipping and select a country, then manually assign products to this profile. Any changes made to Printful shipping profiles will reset.
Since these changes need to be made in Shopify, not Printful, we recommend contacting Shopify support as they are better equipped to assist with this task - there are also various Shopify tutorials on this matter.
Our apologies for the inconvenience caused.

- Renate

August 4, 2018

Easy to use. Multiple options to choose from. Love that i can add my own graphics to anything, and the rest is taken care of - super easy.

Jlovecbd11
United States
About 1 month using the app
October 21, 2022

I like the app except for the fact that it doesn't let you see all your features so you can't go into the app and design a new item from your templates.

TheFreedomKat Designs
United States
Over 2 years using the app
November 8, 2015

Printful is very simple to use and works very well with Shopify

Tierset
United States
About 1 month using the app
November 10, 2022

Very Beginner Friendly! Best way to start a new business without an investment in 2022-2023! I would have done this a long time ago had I known it would be this easy.

CGSpiritualTools
United States
About 1 month using the app