Reviews (6,418)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this print-on-demand service for its consistent quality, flexibility, and superior customer service. It integrates smoothly with e-commerce platforms and offers unique features like sleeve prints, private label branding, and white-label packaging. The service handles all logistics, from printing to shipping, ensuring quality control. Its design editor is advanced and offers free mockups. Merchants appreciate the responsive customer support, competitive base pricing, and potential for increased profit margins with a subscription.

March 16, 2019

Absolutely fabulous, easy to use, easy to add to store and LOTS of options for products. Couldn't have picked a better app to work with

Always Be Fabulous
Canada
11 days using the app
August 16, 2016

So far I absolutely love Printful the app is really easy to use and integrates really nicely with Shopify. I love the mockup generator. My only wish is that there were more of the various tshirt products on it to mockup...

Dancetease
United States
8 months using the app
Edited June 15, 2021

i used this app to add products to my store. Its fairly easy to navigate especially if you're not tech savy. I did not enjoy figuring out how alternative feature works even though there's a video for it. I'll know more from my customers experience and i'll update this.

4ttshirtsnmore
United States
8 months using the app
December 10, 2019

I had my FIRST order 6 days ago...now 6 days later,they just 'picked' order...they said I ordered 4 days ago,but I definitely didn't....so another 1-2 day,maybe 3 to fulfill....then goes the shipping time....nice,my first order...very nice

BeanieTail
Montenegro
9 months using the app
Printful replied December 10, 2019

Hi there, thank you for your review! Our fulfillment timeframe is 2-7 business days for apparel items and 2-5 business days for non-apparel products. Although we will try to fulfill your order as quickly as possible, we do ask to consider the full fulfillment timeframe when submitting an order. The delivery time is additional to the fulfillment timeframe, so make sure you select a shipping method that is suitable for your needs.

We see that your order is now fulfilled and should be shipped out soon!

In case you have any questions on this, surely let us know at feedback@printful.com!

- Zana

July 5, 2021

Great app. The push features are basic and straightforward. A few intuitive changes to the interface would definitely change my rating to a 5 star.

Trinity Thrift
United States
8 months using the app
Printful replied July 6, 2021

Hey there,

Thank you for your positive review! We're happy to hear you are enjoying our app!

Let us know via feedback@printful.com if you have any recommendations on website performance improvements.

- Elina

Edited June 18, 2020

Products never arrive at customers or arrive too late,
customers very angry and disappointed by delays, You can lose the business as my loss of customer and sales is happening to me because the orders never arrived on time and customers threatening to sue for the scam because their order never came, it is a very bad idea to do business with a company that cannot send your orders on time because they arrive very late or they never arrive and you can lose everything as happened to me

Fives Stree
United States
9 months using the app
Printful replied June 10, 2020

Hi, thank you for your review! We are very sorry to hear that the orders are experiencing delivery delays! We understand that not having the package arrive as timely as expected can create a negative experience.
Postal services and carriers across the world are still encountering delivery delays. We are seeing the longest delays for orders shipped from EU to North America, due to the limited availability of cargo flights. Packages shipped from EU to international destinations can take up to an additional 30 business days to be delivered. This situation should improve soon as more flights are becoming available, though delivery delays are still expected until the situation normalizes. We also have information on shipping delays on our Covid-19 updates page: https://www.printful.com/covid-19.

We do hope the situation returns to normal very soon, so that we can continue offering fast fulfillment and delivery services.

If there's anything we can help with or if you have any concerns, please let us know at feedback@printful.com!

- Zana

October 19, 2018

One of the better apps on the market and I just trust them more because they've been around for so long and have good reviews from others. The only really annoying thing about them is that you can't merge iPhone and Samsung cases under the same product, I have to download all the images and merge them manually being at risk of human error and getting the sku wrong. Also, wish there was somewhere in the product creation process that you could change the weight. Would be amazing if you could provide PSD mockups too. But other than that, I'm happy.

The Panda Works
United Kingdom
8 months using the app
June 10, 2019

I realy like how it does, but Im still begginer and need to learn more. I like the shape and quality of products.

Rock & Roll and many more
Serbia
11 days using the app
Printful replied June 11, 2019

Thank you for your review!
We understand that you are just starting out and I wanted to let you know that you can reach out to us via feedback@printful.com, if you have any questions on how something works, we'd certainly love to hear from you! :)

- Vita

Edited February 19, 2019

I just started using Printful but this app is very easy to use and works well. I would recommend it to anyone building a brand online. I'm very confident using this app to design and fill my store with products.

ON CODE Clothing Co.
United States
11 days using the app
January 29, 2023

nice app,but i would love to see more products in the future like over size t shirts or beach towels

Be Savage Co
Greece
8 months using the app