Reviews (7,243)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its quality products and smooth integration with Shopify, which simplifies inventory and order management. They appreciate the cost-effective on-demand manufacturing, user-friendly interface, and extensive customization options. The automated syncing feature keeps product listings updated, while responsive customer support and reliable fulfillment processes enhance the overall merchant experience, making it ideal for business growth and streamlined operations.

December 15, 2020

I used printful to promote my brand. The products are ok. The mockups are nice. The chat always responded. I was excited with this app until I ordered my samples. I never received them. I have to say, I did got my money back on a printful digital wallet. It's understandable that COVID-19 slows down the delivery process but in my case, my samples that were sent from the US to Mexico were completely lost. I understand that Printful doesn't control delivery but I belieive is a crucial factor for customer satisfaction. Probably it was just bad luck but personally I can't trust printful at least for international deliveries. I was terrified to think that my customers wouldn't receive their orders! On the other hand, I will try with the warehousing and delivery service only in the USA to see how they do. I will rate this app with a 2 stars 'cause not everything is bad as I mentioned at the beginning and I'm giving them the benefit of the doubt with the warehousing service. I suggest you go slow with this app before you invest your time and money.

Los Cracks Shop
Mexico
3 months using the app
Printful replied December 16, 2020

Thank you for sharing your review! We are sorry to hear your order was lost in transit, these errors can happen from time to time and we have no control over them. We can, however, protect you in such cases and will offer you either a reshipment or a refund as per our Returns Policy: https://www.printful.com/policies/returns.

If you have any further questions or concerns please reach out to our support team via email support@printful.com or chat feature and we'll be happy to help you out!

We look forward to a long-lasting collaboration!

-Lauma

February 20, 2018

I love Printful! Very easy to use and offers many features to grow and brand your business! Mockups are easy and professional looking and they have a ton of awesome products to choose from for printing your custom designs on for your store. If your looking for a great POD “Print On Demand” partner, definitely give Printful a try. Five stars! ⭐️⭐️⭐️⭐️⭐️

Teepresto
United States
3 months using the app
May 3, 2016

So simple to integrate I had an online store up and running in a matter of minutes.

No Douches
Australia
3 months using the app
February 4, 2020

Their production is quick and easy. It's really easy to upload and design whatever it is you are wanting to sell. I work with baby clothes, so it's nice that Printful has a big selection of baby items to chose from. The production time takes around 5-7 days, which kind of sucks. The quality of their products is decent. One of the infant tees I bought for my daughter was a bit thin, you can see through it, but overall the design came out very nice and it is true to size.

Itty Bitty Co
United States
3 months using the app
Printful replied February 4, 2020

Thank you for your review, we appreciate your feedback.
As for our fulfillment times, we will prepare your order in 2-7 business days, but our average is 3.
If you choose the Overnight shipping method, your shipment is also moved to our priority fulfillment queue, so it will most likely be fulfilled faster.

If you encounter any quality concerns along the way, be sure to reach out to us by sending an email to support@printful.com!

- Vita

February 24, 2023

IF I CAN GIVE 0 STARS I WOULD... WOW...

1st, i design for 30-40 different stores and run all products through printful.. or atleast i did up until now lmfao.

LET ME SAY.. I added bootleg designs up to the site, bootleg as in inspired designs of celebrities fans can buy that are not license but 110% legal to sell, attorney approved designs. Bootlegs run the streetwear world, over 5 million bootleg items come out of stores every year and they dont require licensing at all. I should know this since my minor was in design law. BUT whatever, Print-ful knows best i guess ? After speaking with PRINTIFY, printful is a complete idiot, printify allowed me to do my business smoothly..

Lets get into what ACTUALLY HAPPENED.

printful allowed me to upload 20 designs for the superbowl.. approved all of them.. allowed me to send them to my site and integrate.. allowed me to sell them to the site and even approved some for fulfillment... then 1-2wks later bombarded with emails saying i cant use items and cant fulfill my items.. mind you im now like 3 weeks into my first order and since then have gotten over 50+ items sold in the time period..

they took all the money.. they went back and forth like a brick wall didnt matter if i gave them facts and gave them articles they wanted it their way or the highway which their way is literally mental.. well like i said, printify is handeling this.. and oh yeah !! still lost over half of the money printful took out of our bank and it hasnt been deposited but they "claim" itll show up some day.. its been over a week lmao.

they said their system is faulty and doesnt always catch things .. well as a million dollar business id recommend you hire knowledgeable reps and also hire people to make a less faulty system.. and yeah.. go to school and educate your staff on apparel design history because you look like idiots, i have massive clientele list of 50m+ net subs and they all agreed were posting about printful on platforms because this has been a complete headache and im out more money that i can deal with because of their stupid mistakes and stupid staff that cant understand they are not correct.

ON TOP OF THIS, the platform is NOT user friendly at all.. manually cancelling orders IN their site and IN shopify as well and ugh its a headache.. shopify reps are not pleased with this at all as well as ive been speaking directly with a team of higher ups.

Since moving off printfuls platform and onto printify we have gotten over 500 sales from marketing.. so luckily they are the only first 50-60..

ghost-studios
United States
3 months using the app
Printful replied March 24, 2023

Hello!

Thank you for your feedback. We are sorry to hear that our services didn't meet your expectations.

We want the submitted content to be respectful of others and the law. All submitted content must comply with the right of publicity, trademark, and copyright laws. You need to either own the content you submit to Printful, or have the rights to use, display, and resell it. You can review our Acceptable Content guidelines here: https://www.printful.com/policies/content-guidelines

Please be aware that even modified or edited versions of copyrighted content may likely be refused as well, as it may not avoid infringement. In order to use the flagged files, you can submit a signed licensing agreement from the current owners of the flagged content that authorizes you to use it on merchandise.

All of the pending orders have been canceled and refunded. If you haven't received the money yet, please reach out to our support at support@printful.com and we will be happy to help!

November 15, 2023

quasi perfetta!! OTTIMA coppia

VAV.23
United Kingdom
2 months using the app
July 2, 2017

Two thumbs up!! I would highly recommend this to any Print-on-Demand dropshipper!

1 2 Geek
United States
3 months using the app
April 22, 2020

i have just installed the app
i find that its simple and easy to use
i will try it and reply with final rate

Tech-Life
Algeria
3 months using the app
Printful replied April 23, 2020

Thank you for your review, we truly appreciate it!
If you encounter any questions or concerns with how something works, be sure to reach out to us at support@printful.com for help! :)

- Vita

April 2, 2020

I use Printful in another e-commerce business I began in 2017. When I wanted to start a new brand, but had little start-up capital to use, I decided to try Shopify + Printful. I've built a meaningful brand, always knowing that Printful has great quality products, high standards for quality assurance, and always has my back when any issues with an order arises. Just follow Printful's guidelines & you should never have any problems.

REALDOPE
United States
3 months using the app
Printful replied April 3, 2020

Hi, thank you for your review, we highly appreciate it! We're so happy to hear you've had a positive time using our services for your brand and we certainly look forward to continuing our collaboration!

In case there's anything we can help with, be sure to let us know anytime at support@printful.com!

- Zana

February 26, 2018

Wow..great app to use for POD... Great selection of products to from!

Worldofminecraft
France
3 months using the app