Reviews (7,243)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its quality products and smooth integration with Shopify, which simplifies inventory and order management. They appreciate the cost-effective on-demand manufacturing, user-friendly interface, and extensive customization options. The automated syncing feature keeps product listings updated, while responsive customer support and reliable fulfillment processes enhance the overall merchant experience, making it ideal for business growth and streamlined operations.
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I've used Printful in three different stores now. Product quality has always been surprisingly good and I've been generally pretty happy with the shipping times. Never really had any issues to think of, but on the odd occasion that I've had a question, they've always been good about helping me out (usually same or next day replies depending on the time I've reached out in the past).
*Precios caros (poco margen de beneficio si quieres ser competitivo). **Gastos de envío extremadamente caros! (Con la cantidad de envíos que deben tener, tendrían que negociar mejores tarifas y repercutirlas en el cliente, o es que ganan dinero con los envíos?)
***Retrasos en los envíos. Aunque prometen 3-6 días hay pedidos que tardan hasta 5 veces mas!
****Rastreo a medias... La calidad de los productos creo que es buena y la impresión tambien pero tienen muchos defectos que hacen que incorporarlos a tu tienda no sea una labor sencilla. Simplemente estoy buscando alternativas.
Hola!
Gracias por compartir su reseña! Lamento escuchar que ha encontrado estos problemas con nuestros servicios.
Por lo que respecta a nuestros precios, definitivamente entendemos que el precio juega un papel importante cuando tiene su propio negocio. Tenga en cuenta que nuestros precios no sólo incluyen el precio base del producto o la impresión, sino que también cubren por el resto de servicios adicionales, por ejemplo, atención al cliente 24/7, todas las integraciones, no tiene que fabricar ni enviar el producto, etc. Consideramos que nuestros precios son justos cuando se tienen en cuenta los servicios y calidad que ofrecemos.
Las tarifas de envío se basan en los costos de envío promedio para cada categoría de producto. Nuestros costos de envío se calculan directamente de nuestros transportistas; no nos enfocamos en obtener ninguna ganancia en el envío y trabajamos para obtener las mejores ofertas de los transportistas.
De verdad, los pedidos internacionales están experimentando tiempos de entrega más largos debido a la situación con Covid-19. Los envíos están tardando más de lo habitual debido a que se realizan principalmente con vuelos de pasajeros. Pero estos vuelos ahora mismo son limitados, mientras que el número de envíos sigue creciendo.
En nuestra página puede ver todas nuestras actualizaciones al respecto, incluyendo nuestros tiempos actuales de gestión.
https://www.printful.com/es/avisos-gestion
Si tiene alguna pregunta respecto a esto, no dude en contactarnos a través de correo electrónico: (feedback@printful.com).
- Elina
Logged in to Printful found a notification that some products require a P65 warning in California. I was told We are to add it to the products. How am I supposed to know what chemical they use in the items ahead of time? Second Why don't they just update the templates to accommodate this issue. Very frustrating. I am considering other options. Items I have received are good quality.
Hi, thank you for your review! More information about the Proposition 65 warning and the concerning products can be found in this FAQ https://www.printful.com/faq/products/340-what-is-proposition-65-and-how-does-it-affect-me-.
Since this specific warning refers to orders being shipped to California, it can't be included with the products when pushing them from Printful to your Shopify store, because the user decides whether they will be selling to customers in California or not. You can consider including a disclaimer on Proposition 65 in the product descriptions, but the warning will also be present on the packing slips for orders which are going to California and include any of the concerning products.
If you have any further questions or concerns on this, be sure to let us know at feedback@printful.com!
- Zana
Quality control - TERRIBLE.
Sizing - TERRIBLE
SHIPPING to CANADA is costly and takes FOREVER
SIZING - their consistency with sizing is not good. I ordered samples in the leggings and fitted dresses to have for clients to try on who came to my house. The medium dress my client ordered in a medium was 2 inches shorter in length and smaller through the waist than the medium sample dress I had. The other client ordered an XL dress and if you can believe it was 3 inches shorter than the what the sizing chart from Printful indicated. I measured the items myself against the sizing chart that Printful supplies and YES they were WAY OFF. So Printful refunded me for these items but these clients will not be back. They are from the small town where I grew up so this is a real set back for my local business here at home and so disappointing.
QUALITY CONTROL
It's poor. They are wonderful about sending out a reshipment but they are not helpful in fixing the problem. My first problem was with a pillow. The first pillow I got had stitches showing on each end of the zipper. There was no way I could even use it as a sample pillow. They sent me a new one and it was just as bad. I called in wrote an email etc with my complaint and I agreed to have another pillow sent out. Third pillow has the same problem so I have deleted this collection on my store and I'm looking for a new supplier.
The stitching on their leggings I have ordered is also below standard. When you stretch the fabric the stitching pulls and is far too visible especially all up and down the bum.
SHIPPING - I placed my last order on Aug 3rd and today is Sept 15th. 5 weeks waiting for my order. AGAIN if you are shipping to Canada don't plan on having happy customers. Regarding taxes for Canadians - Printful does not collect taxes nor do they indicate on their packing slip when you collect taxes from your linked store like Shopify. Therefore your customers in Canada will end up paying taxes and a handling fee at the door when the parcel is delivered. All my customers in Canada have paid their GST/PST twice.
Great one for Startups :) Thumbs!
This app and associated service are exceptional. I'm glad I found them as they've really allowed me to focus on what important to starting and growing my business. I am looking forward to the continuing expansion of their product line and hope to continue working with them as I scale. Thank you so much!!!
Loving this app and service! Super easy to use and customer service has been great!
I love this app and everything about it. It's so easy to sell my products through Printful and even create products to sell on my site.
So far loving it! Helped me easily create my store. Would love to see more stiker options in the future (types, materials, colors, etc).
Great, We just need more t-shirt options