Reviews (6,988)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its quality in apparel and accessories, noting the vibrant and durable print quality. The user-friendly interface simplifies product design and order management, while seamless integration with e-commerce platforms like Shopify enhances product syncing and inventory management. Merchants appreciate the efficient customer support, reliable fulfillment, and prompt shipping services. The app also offers robust design tools, including popular mockup generators, and supports scalability with a diverse product catalog, aiding in business growth through effective marketing tools and sales support.
Refine
-
By rating
Such a pain, the fulfillment process takes a while. They are real "Hold" happy, they place orders on hold and you have to do like many steps to get it released. Not too happy with the customer service either as they are not as helpful as they should be see how my business directly brings business to them. If there is a clothing app alternative someone please let me know. constant frustration with them and their lack of assistance.
Had to change my review from 5 stars to 3. I have been using Printful for 2 months now and my biggest problems is a number of products that are consistently out of stock and the number of items that are discontinued. At one point I had over 300 items out of stock and currently have 363 discontinued items. If it continues like this moving forward I will be willing to try another print on demand service.
Hard to sell items if you never have them in stock.
This is a great app with terrific integration with shopify. It is not quite as intuitive as I would love, however, customer service has been outstanding with every single question that has come up for me.
This app helps my small business so much with the cheap production and free shipping. Ive sold over 20 orders already within the first few weeks!
I decided to work with Printful among many other print on demand companies, hoping to differentiate myself from the competition with better quality and designs. I trusted the popularity of Printful, but as usual, the majority of the people shows itself ignorant and their opinions count for nothing. Because a client received my first leggings printed with this company, and the leggings have several obvious and serious defects, like a white line on the middle of a black color leggings. How obvious is that? Apart from a purple line that ended up blue. The design does not match what I created. It is completely different from the original design, and the back doesn't even align with the front. The back is completely unaligned with the front, making the leggings look like made by primary school students. Also, the product description Printful gives you says "Made in USA" but they shipped from Latvia to UK, and wrote that on the paper my client received, so my client will assume that not only did I lie on the product description about where the Leggings were made, but also think that my company is located in Latvia. I don't plan to sell more leggings or other products by Printful, because this will be the end of my business, in general. How can I trust this company? It is hard to do business with Printful and trust the quality of the results after this.
What I thought was going to be complicated process turn out to be really quite easy. With some wonderful assistance from a great support person at Printful, my first (of many) T-Shirts is now posted and ready for sale. They were very patient with my many questions and I now have a great step by step process to list more shirts quickly and easily. Great support especially if you have never done this before.
WE have had a few orders messed up and then we also don't get the best product selections.
You know how when things seem too good to be true? Welcome to Printful. Regularly expect your customers to receive misprinted items, poor print quality (not centered, poor color matching, random smeared ink), and even garments with either holes in them or tearing after 1 wash. It is embarrassing on a level that is forcing me to move away from drop shipping. If you value the face of your business- don't go this route. Invest the money to get your products made up front from a quality manufacturer and do everything yourself. By doing it that way not only can you put eyes on your products before your customers receive it, but it is also more profitable- it's just more time consuming. Trusting these people is poor business, and I guarantee you'll remember reading this if you go with them.
Thank you for your review, we truly appreciate hearing from you!
We're also sorry to hear that your experience with us has not been positive thus far, but hope that we can improve it moving forward.
We pride ourselves in the high quality products and prints we offer, which is why we are truly saddened to hear that you have experienced several quality concerns with your orders.
The issues you mentioned with print quality should not have passed our quality check.
Since all steps of the fulfillment process are done by human hand, mishaps can sometimes occur, although we do understand that is is not an excuse for sending our products with visible quality concerns.
This is why we also offer to easily submit problem reports on your orders, in case you have encountered an issue with the order, so we could assist you as fast as possible.
Our products should also not develop holes after the first wash, that is certainly not to be expected.
We'll follow up with your last problem report for some additional details and hope that we can assist you with these concerns!
- Vita
PRICES ARE A LIL BIT HIGH, IT WOULD BE NICE TO HAVE CHEAPER OPTIONS TO BUY PRODUCTS CUZ I´M WRITTING FROM MX AND THE PRICE + THE SHIPPING ITS SOMETHING
Thank you for your review, we appreciate your feedback!
While our prices might be higher than those of other fulfillment companies, we trust that, along with the services and the quality products we provide, it’s an overall good investment!
These prices allow us to ensure and constantly improve a variety of our services, product development, offer technical and customer support, as well as other services.
That said, we are working on lowering the prices of our products and services, while still retaining their quality, which is why we truly appreciate your feedback on this! :)
- Vita
I use this app for my Shopify store KonaClothingCo.com for t-shirts, bags, and hats. It is very user friendly. It is easy to add products to the store and modify them. The mock up feature is great as well. So far so good!
Thank you for your review!
We're glad to hear that your experience with us has been positive and look forward to our ongoing collaboration! :)
- Vita