Reviews (7,165)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its high-quality products and seamless Shopify integration, which streamlines order processing and shipping. The wide range of customizable products, including apparel and accessories, along with user-friendly design tools, allows merchants to diversify their offerings easily. The app's interface is praised for its ease of use, aiding effective store management. Additionally, the responsive customer support and reliable fulfillment services, featuring quick turnaround times and accurate shipping, are noted strengths. Automated features like inventory management and order syncing further streamline e-commerce operations, supporting scalable business growth.
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Love them! Great products, easy to setup - all the customers love them and they handle all the headaches of offering original, thoughtful, products.
noice, very flexible designs any many choices but, it lacks of diversity for bigger sizes, i hope they do in the futures
Thank you for your review, we appreciate hearing from you!
We are always looking into adding more new products and sizes to our offer, which is why we truly appreciate your feedback on this!
If you have any specific model and size suggestions, I invite you to add them to our feature requests here: https://www.printful.com/feature-request for a community vote.
Feel free to also send an email our way to feedback@printful.com, if you have any additional suggestions or questions, we'd love to hear from you! :)
- Vita
Wow, added custom clothing was so easy. Just design...drop...and create a description and that is it. Like i said super easy. Thank you!
A good app for integrating products in Canada, it helps ship out products fast especially with the postal service. I would've given them five stars if they didn't halt orders because product designs didn't meet standards. This impediment can at times require you to use a different supplier. But good app
There really needs to be a better way of approving a design change by Printful Design team. I was confused about how to approve the changes so I do not know if it went through. Thank you.
Hi, thank you for your review, we really appreciate hearing from you!
Thank you for your feedback regarding the approval process for orders being placed on hold, this is very useful to us! We will follow-up via email to gain more insight into your experience with this and how this process could be improved!
- Zana
Tres bonne application et très bon fournisseur tout es simple mais le seul problème c'est qu'il n'y pas de veste et on ne peux pas personnaliser le vêtement intégralement
Merci pour votre avis!
Vous avez mentionné que nous ne proposons actuellement pas de vestes et que vous ne pouvez pas non plus personnaliser un produit.
Nous apprécions vos commentaires et serions également ravis d'entendre de vous! Veuillez bien nous joindre à cette adresse - feedback@printful.com! :)
- Vita
The site is great with the mock ups however they don't do all branding like some company's, you can only have your tag in a tag less item. Customer services sucks the people are nice when they decide to email you back my items have been on hold over a week and they have not given me any up dates. I have no idea of the quality because my sample orders are still on hold which sucks. I suppose aside from all of that its great.
I primarily use this app to create all my T-shirts and other products. I love the personalized labels that is delivered with my product. I would be nice if the offered multiple colors for ALL products, especially the tote bags.
Thank you for your feedback and suggestion- we truly appreciate it!
Whenever we can, we try adding more products to our catalog, so hearing what our customers want is very important in this process.
Let us know if you have any other suggestions or feedback at feedback@printful.com We'd love to hear from you!
-Lauma
Latest update: I updated my rating from 1 start to 2 stars because, after over a month, Printful was finally able to offer an acceptable solution to the problems I encountered with them. I will keep my original comment below for reference to help you understand why I cannot give it a better rating.
I used to love this app (been using it since 2015) but I had two problems regarding a large order for which I paid around $900 - one about the invoice they sent, the second about the fact that I never received the actual order.
Not only did they refuse to reship or refund the order but they added insult to injury to refuse to file a dispute with the shipping company that lost the package.
In the process, they also suggested I illegally falsify an invoice because "it might cause issues with accounting". Like, it didn't cause issues for my company.
So, they do NOT take responsibility for what they send and just politely refuse to fix anything. I personally will not use their service again.
Edit following reply from Printful: I have everything in writing and you did suggest I illegally falsify the invoice. You certainly didn't say it was illegal to do that but suggesting I modify the information myself on an invoice that I did not issue is illegal. Furthermore, you refused to file a dispute with the carrier regarding the lost package that was most likely stolen. I would have been open to repay for shipping but you kept on suggesting I re-order $900 worth of merchandise. I was certainly not going to do that after this mess.
For the invoice, I repeatedly mentioned that the mistake was mine from the beginning and alerted you as soon as I received it but I encountered the same situation with another printing company in the same week and they fixed the problem in less than 10 minutes.
Regarding the shipping of the actual products, you didn't take any responsibility for the fact that I never received it. I contacted the shipping company countless times and their only answer was that the expeditor (you) had to file a dispute which, again, you refused to file leaving me with no t-shirts for the opening of my client's shop and with a $900 hole in the bank.
I've been talking with you for over a month about this problem via e-mail and was waiting to write a review to leave you plenty of time to do the right thing. This reply to try to save your image in this product review page is another insult. This is deplorable.
Thank you for your feedback, we truly appreciate it!
We are certainly sorry that you have met with these concerns and hope that we can work something out and improve our collaboration moving forward.
To start off, it is important to note that we have not suggested to illegally falsify invoices - we responded to your requests to update the issued invoice and then tried to work out a solution that would work for your specific case.
As noted in the reply we sent you, the changes you requested were breaching our Terms of Service (Section 8. Responsibility of Site members and visitors; Section 9. Payments and fees; Section 15. Release and Section 16. Indemnity) and contradicted with the requirements of the legal acts.
Due to that, we were unable to proceed with the changes you requested.
As for the order you haven't received - we did reach out to the carrier for more information on the successful delivery of this order, however we don't cover the cost of reshipping or refunding orders, which have been marked as "delivered" by the carrier and we're not yet able to assist with filing claims with shipping carriers, but hope to do so in the future.
We will also be reaching out to you directly with additional details relating to this case.
- Vita
So easy to use it's not even funny. Great selection of clothes especially made in U.S. Anybody need help with artwork feel free to reach out.