Reviews (7,243)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its quality products and smooth integration with Shopify, which simplifies inventory and order management. They appreciate the cost-effective on-demand manufacturing, user-friendly interface, and extensive customization options. The automated syncing feature keeps product listings updated, while responsive customer support and reliable fulfillment processes enhance the overall merchant experience, making it ideal for business growth and streamlined operations.
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Everything you imagine is there. Easy to use, lots of choices. Synchronization is great with Shopify. All recommendations for choosing the first choice.
I really like the app and it's mock ups. I think it's great for setting everything up and it's ease of use. I however don't like that it forces you to you specific dtg locations. The Charlotte North Carolina location has me wanting to invest into my own printing equipment. I really wish they would step up their game on the print quality on sweaters.
Hi there,
Thanks for your feedback! We are sorry to hear that you've had a bad experience with our fulfillment quality. It is important to us that you receive products and services which are high-quality and up to our standards.
We would love to gather more information on your experience to see where we could make some improvements! Please provide information on your experience with our products by sending details to feedback@printful.com, we would appreciate hearing from you.
- Elina
Very helpful and found it to be better then trying to figure it out myself.
Submitting this review to get rid of the pop-up. But the apps good too.................................
Thank you for your review, we appreciate your feedback!
If you have any suggestions or questions for us, be sure to reach out at feedback@printful.com, we'd love to hear from you! :)
- Vita
Great & easy platform to create items, but pricing for that doesn't leave any gap for profits. You can't charge more, because it doesn't look good enough for that price. They always write under comments that there are no hidden fees and etc. OK but how about your profit calculation :) I buy items from Printful for 15$ and sell for 20$ so they calculate it like a 5$ profit :D A huge and complex company plays cheap tricks on calculating profit as kids in first grade. To get 5$ profit You have to sell it for 35-40 $ and after paying VAT, taxes, transaction fees and etc. You will get that 5$ profit :) If I order 10 water bottles I will pay 169.5 Eur (16.95 per bottle) and extra 44.77 Eur for shipping :) All bottles will fit in 1 small/medium box :) 6.49 first item and 4.25 Eur for every aditional item in the same box :) This is Absurdistan with this kind of calculation :)
Hello!
Thank you for your detailed feedback and honest review.
We absolutely understand that product pricing is essential for you as a store owner and for your business.
While our prices might be slightly higher compared to some other fulfillment companies, we trust that, along with the services and the quality products we provide, it’s an overall good investment!
The product prices allow us to ensure and constantly improve our services, product options, offer technical and customer support, some other nice touches like branding options for your packing slips and other services. Shipping prices are based on the rates that carriers charge us. We've moved away from cheaper shipping options as they proved to be unreliable and often didn't provide the complete tracking details.
Choosing the retail pricing for your products indeed can be a bit overwhelming at the start! Our team has prepared a detailed video here (https://www.youtube.com/watch?v=_kwXAFdvKNk) to help you get started with the product pricing to ensure that you don't miss out on any profit. It's a bit of a lengthy video, but definitely worth the watch.
Thank you once again for your time and honest feedback!
If you ever have any questions - don't hesitate to reach out to our support team at support@printful.com or our live chat and we will be happy to help you.
So I have used Printful a lot in the past year. In the beginning I had big issues with custoemr care and shipping. It got better after a while. BUT I just placed a 200 pcs caps order and they shipped them 10 caps at a time!! Resulting in 20 packages, meaning me having to track 20 packages in a slow Latvian post system as well as a possible 400 Dollars extra fee as customs charges 20 Dollars each time they process a package. They said they can't pack more than 10 hats at a time which is a lie. I've received bigger orders than that, which I can prove by my past orders. So IF they only have the ability to ship small boxes with 10 caps per box they should have mentioned that in the ordering process. This is so unprofessional, this is an important order for me and I am really upset how this has been handled, how untransparent the process has been and that on top of all of this they lie in my face telling me they cannot ship more than 10 hats at a time!!
Hi there!
Thank you for your feedback! I certainly understand the situation and that it is not pleasant to receive items in separate shipments.
Currently, there is a specific max amount of items that would be shipped within one box. If the amount exceeds the maximum number of items per box, the order will be split into multiple shipments and shipped to the customer separately.
Please note that the maximum number of items per box, however, differs for each product category.
We appreciate you letting us know about these issues. As we move along, we hope to add more features and packing options and improve your time with us even more.
We apologize for any inconvenience this has caused you! If there's anything else you'd like to share with us or if you have any questions, be sure to let us know at feedback@printful.com anytime.
- Elina
Straight forward and simple. Best thing about printful is the step by step walk through process. The only down star I see is less varieties of product.
It's everything I need and want!
Easy connection between Shopify and Printful. I wish some products had a shorter production time but it is still within a reasonable timeframe.
Printful is one of the best POD Services on Shopify. Great service and support. But we need more items for full branding with tear away labels or just no label. There are a lot of people who want run and improve own brand and not just a design on some stuff from manufacturers.
We also want to see more Cut&Sew stuff to produce different apparel basics and cool clothing stuff.
And we also would like to see more colors of items here in EU.
I've tested different POD Apps but Printful is the best one so far.
WE STILL NEED MORE BRANDING ITEMS AND OPTIONS TO BUILD OWN BRANDS!!!
So far so good! This seems to work very well. The only thing I wish I could do is add different options to the item before loading it to my store. For example, I would like a black shirt with a white design, then make the same product but being a white shirt with a black design. Then upload them all at the same time, as the same item, onto my website. That way I don't have to have the same item and description and on my website multiple times because they have different color options.