Reviews (7,243)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its quality products and smooth integration with Shopify, which simplifies inventory and order management. They appreciate the cost-effective on-demand manufacturing, user-friendly interface, and extensive customization options. The automated syncing feature keeps product listings updated, while responsive customer support and reliable fulfillment processes enhance the overall merchant experience, making it ideal for business growth and streamlined operations.

Edited January 11, 2023

Es buena e intuitiva, y no la recomendaría por sus altos precios en México, dado que ya existe printful en México deberían ser mas baratos los envíos

ElSchnauzer
Mexico
11 months using the app
Edited May 17, 2020

support center it's very helpful, and they inform me and offers me to many times good and helpful information.the app its easy to use and i like the surface........

Nirmai
Romania
15 days using the app
November 4, 2018

If you want your own branded goods but don’t want to commit to stock - this is the app for you - thanks guys

www.remixd.co.uk
United Kingdom
11 months using the app
October 18, 2023

I order a sample of some of my designs and have not received them

MR Clothing & More
United States
About 1 year using the app
December 28, 2022

There are things I like about printful better than I like about printify. The big deal breaker for me was the 3D mock ups, and custom inside labels.

DestroyAll.Art
United States
11 months using the app
January 31, 2022

So far, my experience on printful has been very convenient. great layout and interface, and the best part is my product looks very good in person ! Good customer service, and easy to use

ANMLs.Co
United States
11 months using the app
January 8, 2023

Great so far except struggling to get Express shipping on my Shopify siye with Prinful. All my POD posters are through Prinful. Struggling to get someone to give me a clear answer or solution. All my prints are being fulfilled in Australia with Printful but why cant I get express option for my customers at checkout??

PROGRESSIVE PRINTS
Australia
10 months using the app
May 8, 2018

Very Essential for starters, they have the tools you need to setup your shop, and advertise and make custom products!!

Kotj Living
United States
15 days using the app
Edited January 17, 2021

--To update--
I understand the problem very well and my concerns are not related to the days of delivery. My concerns are about the information for the customer. Why send me a satisfaction check request on the second day when you know delivery will take so long? And why do I get the information that I have to wait 20 days in addition to the expected delivery date, after a review? Times are tough, sure, but bad news is always better than no news! So my concerns are about the communication of printful.
--Original--
The app as such is great. The editor is well done and made it a lot easier to design your own print pieces. So far that's positive.
What doesn't work well is the shipping and the information for the customer. I have on January 5th. ordered three items. The last tracking status shows January 8th. Today we have January 16th. without that I have any further information about the whereabouts of the goods. For me, for my customers, this is a certain length of time without status. Unfortunately, I will not be able to use the service like this.

phoarto.art
Germany
About 1 year using the app
Printful replied January 17, 2021

Hi! Thank you for the review.

We understand your concern and frustration in regards to the delivery times and we hope that in the following weeks this will change, however, at this time due to certain restrictions in movement and transportation, as well as increased online shopping, carriers have a tough time delivering products in time. We're already working on improvements in this area and we hope that your products will be delivered to you as soon as possible.
We have also reached out to you with a follow-up about your order. Thank you for your patience!

-Update-
We operate on information provided to us by the carriers and during global shipping delays, the delivery speed varies significantly for domestic and international orders. We understand that you rely on us for this information, that is why after careful inspection of an order we set a specific waiting period for the delivery to be made. It is not our intention to inconvenience you in any way but tracking updates come directly from carriers when the package reaches the next location. Please note that we take responsibility for carrier errors in case the delivery doesn't happen.
If you have any other concerns or recommendations, please don't hesitate to reach out to us via feedback@printful.com

- Renate

October 8, 2018

It's very easy to use and setup my store with beautiful images but I think the T-Shirts are a bit pricey and I would like to have the choice of more model mockups. I would love to have model with guitars as my store is all about music. https://dimbled.com/ That would make things easier.
The support is fantastic, fast and solve all the problems that you may face along the way.

Dimbled
Greece
10 months using the app