Reviews (7,083)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its high-quality products and ease of use. They appreciate its seamless Shopify integration, efficient customer support, and reliable fulfillment and shipping. The app offers a wide range of customizable products, advanced design tools, and educational resources. Its commitment to sustainability and global presence with multiple fulfillment centers are also noted positively.
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I love it, only the message center is a little bit slow... You can make awesome stuff i really like it.
Hi! Thank you for your review.
We appreciate your feedback and please know that we are doing our best to answer all incoming messages as fast as possible. We sincerely appreciate your patience!
If you have any other concerns or recommendations, please let us know at feedback@printful.com
- Renate
I havent rated the app all the way. So far its pretty good about integrating products, havent had an order yet to see what the customer thinks about it. When all this happens I will give my rating then.
Thank you for your review, we appreciate your feedback!
We're also happy to see that you've chosen us as your trusted drop-shipper.
If you have any questions or concerns about how something works, don't hesitate to reach out to us at feedback@printful.com! :)
- Vita
Printful makes setting up a online store easier. Im still setting up my store and I'm going to test out the shipping and stuff so stay tuned. 3-23-19
Thank you for your review!
If you encounter any questions or concerns along the way, feel free to reach out to us at feedback@printful.com!
- Vita
The integration between Printful and Shopify is easy to set up and follow. I am glad I stepped out and tried it.
used to loved the app,
but now they added 10$ for worldwide shipping.
So - one t-shirt costs like 12$, which make it 22$ for every person that is not from USA/EUROPE/CANADA.
i used to sell shirts at 20$. now i have to change ALL OF MY PRODUCTS PRICES
10$ shipping worldwide is a lot for a t-shirt. A LOT
i lost money because of that.
have never received a mail or a phone call about it.
but what can i do? all of my products are based on Printful.
Hi, thank you for your review! Thank you for your feedback and input on the recent shipping changes, we definitely appreciate it! We want to decrease the number of lost shipments and provide transparency regarding shipping costs. The shipping costs provided by our carriers were higher than what we charged our users, we weren't profiting off of shipping costs. These changes are part of our strategy of making shipping costs more transparent and easier to understand for our users. The No Rush and Economy shipping methods (which are now discontinued) often were assigned a carrier service that didn't provide full tracking information and packages were more likely to get lost during transit and we recognize that this is not a pleasant situation when this does happen. Now our customers will be able to track their package until it reaches its destination. Working with fewer services also means that we provide them with more shipments and can negotiate better deals in the future to bring the prices lower. Additionally, the majority of our flat rates are now cheaper than previously, but some costs may be higher than what you were used to.
We notified all of our users about the shipping changes via email, we recommend checking your spam/promotions folder in your inbox to see if our message may be located there.
If you have any questions about the changes or additional feedback, be sure to let us know at feedback@printful.com. We certainly appreciate your feedback on any updates we make.
- Zana
I just love the guys. They set an excellent service and state of art UX design. All the integrations working just fine, without any errors or delays. Thank you very much for your cooperation. : )
This is the first time I am writing a negative review about an app, but this is truly ridiculous.
An order for a product went through and looked like it would be fulfilled normally. A full week later, the literal latest the product should have been shipped out, I get a notification that the item is out of stock and the order cannot be fulfilled. When contacting the support they said that I should send the customer a substitute product, WHICH IS NOT WHAT THEY ORDERED. They continued saying that I should remove the product as visible on my store WHICH THEY SHOULD HAVE WARNED BEFORE THE ORDER OCCURED. There is no way that Printful does not know that they are going to be out of stock of a product, yet they issue no warning and expect us to send customers products that they did not order. Printful's integration is extremely easy which is what makes the app attractive initially, but they clearly could not care less about their customers.
Hey there,
Thank you for sharing your feedback with us, we truly appreciate it!
The current situation with pandemic has caused some stock shortages industry-wise, we are continuously communicating with our stock suppliers. We are also unable to keep all the stock in our facilities and some items are ordered on demand, which may add to the stock delays or cases when the items become unavailable unexpectedly. We are very sorry for the inconvenience this has caused and we will definitely look into a better way of communicating this with our customers in the future!
Regarding your order, I see you have been in direct communication with our support team, and the problem has been resolved.
If you have any additional feedback or questions, please reach us at feedback@printful.com. We'd love to hear from you!
- Elina
It does not give options for the mock ups as far as Caucasian, African american, and etc. Not all business' are targeted toward white people
Very Good. But I don't know whether it is me or the app but I don't seem to be able to edit an existing product. I need to remove it and re-create it.
Nice solid app with quick responses, I wish the window wasn't just a pop up. I often enjoy going to the site to upload because of this.