Reviews (7,243)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its quality products and smooth integration with Shopify, which simplifies inventory and order management. They appreciate the cost-effective on-demand manufacturing, user-friendly interface, and extensive customization options. The automated syncing feature keeps product listings updated, while responsive customer support and reliable fulfillment processes enhance the overall merchant experience, making it ideal for business growth and streamlined operations.

September 25, 2019

Terrible! When people order something, especially from the same state, they do not want it in 3 weeks. A customer made a purchase two different times and on one order, never even showed up!!!!!! Terrible! Use someone else.

Bayou Sunshine
United States
13 days using the app
Printful replied September 25, 2019

Hi, thank you for your review!
I'm sorry to hear that you haven't had the most pleasant experience with receiving orders! Our fulfillment timeframe is 2-7 business days for apparel orders and 2-5 business days for non-apparel orders, the delivery time is additional to the fulfillment timeframe. Of course, we'll try to fulfill your orders as soon as we possibly can, but we recommend choosing a faster shipping method in case the order needs to be received sooner.

We would like to take a closer look at the order you mentioned hasn't been received. Please send us a message to feedback@printful.com with more information about the order so we can investigate it further, we'd be happy to assist!

- Zana

August 2, 2023

Excelente súper fácil de usar y los productos son increíbles, tienen mucha variedad y los precios son bastante accesibles

RXT-shirt
Panama
13 days using the app
June 17, 2016

Printful is a breathe of fresh air compared to other dropshippers.

Good Thinking
Canada
13 days using the app
March 18, 2017

beautiful & thank you
practicle, the products are fine
keep on

Tees And Gears
Canada
13 days using the app
February 17, 2017

good overall, easy to use well deone

Lair Of Satanos
Australia
13 days using the app
March 25, 2024

Super easy to connect

Motion Theory
Singapore
September 24, 2019

Impossible to get assistance from support. They will cut you off mid-sentence at every chance and provide very little support in migrating from other POD printers. On a positive note, the print quality is great. Much better than Custom Cat. Sadly, integration is handle product by product/one by one, combined with salty support this is not a quality solution top to bottom.

Buzzkill Brand
United States
13 days using the app
Printful replied September 25, 2019

Hi there, thank you for your review!
I'm very sorry to hear that your experience with our customer service has not been the most positive! We agree that the communication from our end could have been more helpful and more understanding. Customer service is one of our top priorities and we invest a lot of time and resources in training our team members and maintaining our quality standards, and I assure you that these interactions will be addressed with our team.
It is important to us that our users can reach out to our customer support with any questions or concerns and receive helpful assistance. We will definitely review the communication between our team members and yourself more closely to make sure that our quality standards are met and unpleasant situations avoided in the future.

In regards to migrating products from a different supplier to Printful - there will be differences in how the products are set up in every platform and, unfortunately, we do not receive product information from the previously used platform, although basic listing information (listing title, variant titles and variant count) will import into Printful from Shopify. This means that the products would have to be manually synced within Printful or added from scratch. We will look into ways how the process could be improved when migrating from a different platform to Printful and we'll take you experience into account.

I have followed up with you via email regarding your customer service experience and product syncing, and I hope we are able to make your experience with Printful more positive moving forward.

- Zana

January 5, 2017

COOL. Just missing mannequins displaying the clothes for a 5th star.

Theraforge
France
13 days using the app
April 5, 2024

easy to navigate

Mug Haven Co
United States
3 days using the app
Printful replied April 7, 2024

Thanks a bunch for the review! 💫

July 27, 2020

It is fantastic! The best app. Used it for 2 weeks and everything is great. Wish it will be better..

watchoidd
United States
13 days using the app
Printful replied August 1, 2020

Thank you for your review, we truly appreciate it!
If you have any suggestions on how we could improve our app, be sure to reach out to us at feedback@printful.com! :)

- Vita