Reviews (7,243)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its quality products and smooth integration with Shopify, which simplifies inventory and order management. They appreciate the cost-effective on-demand manufacturing, user-friendly interface, and extensive customization options. The automated syncing feature keeps product listings updated, while responsive customer support and reliable fulfillment processes enhance the overall merchant experience, making it ideal for business growth and streamlined operations.

November 14, 2023

very easy to implement

Querando
Cyprus
1 day using the app
December 9, 2022

Way to hard for set up! Not sure how this will work out but I am giving it a try. I can't even tell if all my stores are connected.

Marusha'
United States
About 1 month using the app
August 7, 2018

Gave it a try but sorry it's true new business owners...just turn the other way. I love their site, I was on my way to use only them for starters but the fulfillment time is horrible along with the shipment time. I guess I should have name the product Casper because the order vanished in thin air. the tracking number is stuck on pre-shipment label created and Printful swears up and down it is the carrier issue. When I contact them they tell me to contact my carrier. How can I do that if the carrier never received the item? This has been a disappointment but a turn in the right direction for business. I'm glad I discovered this hiccup early, I will no longer be using this vendor.

Brippy
United States
About 1 month using the app
March 8, 2020

Tip, for multiples of the same style, create a description and size chart snippet and render them in a for loop on the product template based on tags

WYFF'R
United States
1 day using the app
December 3, 2022

J'aime l'intégration. 500% supérieur à celle avec Squarespace. Je ne trouve rien a redire pour le moment.

Dunikal
Canada
24 days using the app
Edited February 18, 2022

Fast production and shipping! My 1 complaint is that there joggers run small. The XL is more like a large. I also wish they had tapered joggers. my customers really want that style

BHawse
United States
24 days using the app
Printful replied February 20, 2022

Hi!
Thank you for sharing your experience.
We always recommend checking our size guide to find the most suitable size for you since sizing can differ between brands and even between products within the same brand due to fabric and cut.
We are also constantly working on adding more products to our catalog. You can participate by submitting this request on our feature request page: https://www.printful.com/feature-request
We sincerely appreciate your patience!

- Renate

March 15, 2022

The app has a bug its developers can't fix. Precisely, The shipping rate zone of Printful is empty, which means a customer can't complete the order, and my designed tees are worthless. I timely consult Printful customer support, and they can't do anything to fix it, and what they tell is waiting, waiting, and still waiting! I can't wait for two days! I tried to delete and re-install the app to restore its t-shirt shipping rates several times, and even deleted my Printful account and registered again. Still, nothing changed! Very frustrated! I have to repeatedly upload and design my products every time I re-install the app because the Printful dashboard doesn't offer the backup service! They are wasting my time.

PetBePal
China
27 days using the app
Printful replied March 15, 2022

Hi there!

Thank you for sharing your experience. We're sorry to hear that you are experiencing issues with the shipping profiles.

Please note that once you connect your Shopify store with Printful, we push all of our flat-rate profiles to your Shopify account and we automatically assign the product to the right shipping profile. That means that usually there shouldn't be any problems with the profiles.
However, technical errors can happen, so our team is looking into your situation specifically, and we will get back to you with additional information on how this can be solved. We sincerely appreciate your patience!

-Renate

March 20, 2017

allover print does not provide full mock up picture. everything else is great

Top Shelf Streetwear
United States
24 days using the app
June 1, 2022

The actual product page didn't load the review page for me so I'm writing it here. Thank goodness I ordered a sample of the beanie I wanted to sell on my store (the Otto beanie). Not only did it come late, it came stuffed into a dirty parcel bag with no care or proper packaging, and the embroidery was GHASTLY. I wish I could attach photos here. Uneven, massive ripples in the beanie. I would be ashamed selling that to a customer. Their service also costs a fortune for businesses in Australia. Will never be using them again. Have contacted them for a refund, but upon reading some reviews here, will probably struggle to get my money back.

Bike Belles
Australia
26 days using the app
Printful replied June 2, 2022

Hi!
Thank you for leaving a review. We're sorry to hear that your first experience with Printful hasn't been satisfactory.
Please know that we take quality concerns very seriously and we check each situtation individually to better understand what had happened. In this case, it was a fulfillment error and we have responded to your problem report.
You also noted the long delivery time. Shipping time is affected by various factors but we are working with our carriers to ensure fast and safe delivery, so thank you for reporting your concerns.
Regarding costs, please note that our prices reflect our 24/7 support, free clipart, designs, and option to edit the designs with our generator, however, signing up for Printful is free and we don't have any transaction fees.

- Renate

April 11, 2017

very bad i havent received my i
order

Sport And Fan
Canada
26 days using the app