Reviews (7,243)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its quality products and smooth integration with Shopify, which simplifies inventory and order management. They appreciate the cost-effective on-demand manufacturing, user-friendly interface, and extensive customization options. The automated syncing feature keeps product listings updated, while responsive customer support and reliable fulfillment processes enhance the overall merchant experience, making it ideal for business growth and streamlined operations.

September 5, 2023

Ottima, tutto abbastanza semplice, puoi creare il tuo negozio e aggiungerne altri una volta che ne hai creato uno. Tutto ben organizzato e ottimo servizio di assistenza.

Lucky Unicorn T-Shirts
Spain
1 day using the app
January 27, 2017

Necessary app to have if you own any kind of garment oriented business. Thank you for all the help.

Lifes Illusion
United States
1 day using the app
January 6, 2016

The app is quick and easy to install. The integration with both Shopify and Printful I love. My one critic is that the printing quality is good but does not compare to actual screen print quality. My white print on a black t-shirt had a faded look in print, this could have been just a once off but it was something I noticed.

Arrapparel1
United States
29 days using the app
June 21, 2020

This App is terrible! Absolutely terrible! placed an order over a month ago and nothing! the order is still waiting to be fulfilled. for just 1 t-shirt!! 1 shirt! They have seriously dropped the ball during Covid-19. Im going to take my business elsewhere. I do not recommend using this Print-on-Demand company. The service is horrible!

Bossy Essentials
United States
About 1 month using the app
Printful replied June 25, 2020

Hi, thank you for your review! We're sorry to hear that your experience with Printful during this time hasn't been the most positive!

We apologize for the fulfillment delays we are currently experiencing for some product categories. With the various restrictions and limitations in place due to the situation with Covid-19 and an unexpectedly high order volume at this time of year, our production times have become longer. We are hiring more production staff to help us catch up with the order volume, but delays for some products are expected for the time being. We recommend referring to our Covid-19 updates page for the latest information on any production updates: https://www.printful.com/covid-19. We also recommend communicating these delays with your customers to better manage their expectations during these unusual times.

We understand that experiencing delays is not an ideal situation, but we are working hard to fulfill all orders as timely as we can and to continue providing our services to the businesses and people who depend on us. Hopefully, we return to our regular production times very soon!

If there's anything we can help with or if you have any concerns, feel free to contact us at feedback@printful.com!

- Zana

July 2, 2023

I love the concept, I would prefer more control over placement, size, and materials used. Overall, the concept is excellent! I can't comment on the quality as I have yet to make a sale from doing the print-on-demand with Printful.

Eves Solution LLC
United States
About 1 month using the app
January 13, 2019

Printful is TRASH! Your customers will COMPLAIN!

BEWARE - Most of the positive reviews are probably sellers who have never actually ordered samples. Do yourself a favor and order samples first.

I made the mistake of building an entire store and uploading my designs. I spent weeks getting it perfect. Prior to launching I decided to order some samples.

Not only did the samples take WEEKS to arrive, (which would probably piss of my future customers) but they were GARBAGE.

There is no Quality Control at the Printful offices. 60% of my samples were damaged. Yes I repeat... 60%!! Bleeding, breakage, partial prints, not enough ink, parts of images missing, cracking.

Who in their right mind makes a mistake while printing and thinks it is ok to send it out to the customer this way????

If you want high quality garments. Printful is NOT that company. Do yourself a favor and read the negative comments first. Go with another printer!!!

ehhDGE Apparel
United States
About 1 month using the app
April 6, 2017

Prices are stupid high. If I were to cut them out I'd increase profits by 75%.

Immoralbrand
United States
About 1 month using the app
February 15, 2018

This is extremely frustrating for me. The price is confusing, the shipping info very complex, and the price isn't very affordable.

Brasnada
Canada
About 1 month using the app
May 9, 2024

Het is een hele fijne app! Alleen wou ik een joggingsbroek toevoegen maar voor de mockups wilde het programma alleen maar de witte laten zien terwijl ik die niet geselecteerd had, en het logo wat er op zat was wit. Maar verder een hele fijne app. Bedankt!

Waviez
Netherlands
Printful replied May 11, 2024

Wir freuen uns über Ihre Bewertung! Wenn beim Anpassen Ihrer Produkte Probleme auftreten, teilen Sie uns dies bitte umgehend mit, indem Sie eine E-Mail an support@printful.com senden. Wir werden die Angelegenheit gerne weiter untersuchen. 😊

Edited November 1, 2022

Terrible mistake to have this app - they charge you VAT and shipping prices. Imagine, you buy from them an iPhone cover for 9.50. Then you charge your customer like 12.99, hoping to have this profit. BAM - no profit at all, since they subtract your margin with their VAT and shipping prices and as someone mentioned - you just need to have like 100% profit for all you sell, otherwise you'll be in my shoes - every order IS A DAMAGE TO YOUR FINANCIAL ACCOUNT - YOU GO INTO MINUS, NOT PROFIT. Stay away from this app, you can't compete cheap Chinese crap with your print on demand solution and sky high charges. Absurd. Updating my review. Even though the prices and taxation system is from the 90's, now they started shipping goods from USA. Imagine, you want a tee for 10 euro. They charge you shipping (approx 14 euros), VAT and in the end you need to sell a tee of 10 euros for 40 euros - to have at least some small profit. Your customer, who buys this thing - will find some local POD, not you with ridiculous prices. Guys, seriously? I'm out of this game. Total bullshit to be your customer if outside the US.

Simonezzi Coffee Lounge
Lithuania
30 days using the app
Printful replied October 18, 2022

Hi there!

Thank you for sharing your concerns.
We extensively test all our products to ensure the best possible quality for the product and the print and our prices reflect our 24/7 support, free clipart, designs, mockups and option to edit the designs with our generator.
We are required by law to tax orders to certain destinations, however, you can also set up taxes in your store, Shopify has tutorials for that (https://help.shopify.com/en/manual/taxes/registration/setup).

Please note that we advise you to set up shipping with Printful and Shopify, if done correctly, you won't lose profit on shipping. You can offer free shipping to your customers as well, but please keep in mind to add the fee to the retail price to ensure that the shipping fee is covered on Printful's end (all this information is available on our website).
For additional help on pricing your products, please see our marketing tips on our blog: https://www.printful.com/blog/marketing-tips

- Renate