Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this platform user-friendly, offering a variety of high-quality customizable products. It integrates well with ecommerce platforms, simplifying online store management. Known for excellent print quality, transparent pricing, and efficient shipping, it also provides responsive customer service. Merchants appreciate the control over profit margins and the integration with multiple print providers for fast, reliable fulfillment. This comprehensive solution streamlines production processes and boosts sales.

January 19, 2019

The app is well done and easy to use BUTT I ordered a sample to try their products and they were very poor quality and shipping time took 3 weeks~. As well, I received the wrong item. Would not recommend for quality goods delivered on time.

Munsterandco
United States
20 days using the app
September 8, 2020

Things were going great for a while and all of a sudden it would take hours to publish an item. (#998 in the queue) I disconnected and reconnected the store and now all my items are unpublished. No idea what is going on....

Motivation[Niche] Outlet
United States
18 days using the app
Printify replied September 9, 2020

Sorry for the inconvenience created. It seems like there might have been a technical glitch, which is why the products were not loading on sales channel. We have notified the responsible department about the issue, and they will get back to you within the next 24 hours. Thank you for letting us know!

May 3, 2022

I was a long time siting on the fence with Printify, but decided to add a product, and was pleased with how smooth the flow of the process was. And the variety of products and flexibility to choose production locations is a big time asset. My only gripe is with the horrible stock images. Not asking for the world but some of those are less than acceptable.

12 Parsecs Designs
Canada
11 days using the app
Printify replied May 4, 2022

Thank you for your review!
We are glad to hear that you love the products and the flexibility comes with our platform. About the stock images, we are currently working on adding better mockup images and hopefully, this will be updated in the near future. Once done, we are sure that you will love it more than any other POD platform out there.
Thanks again for sharing your feedback, wishing you all the best!

June 11, 2018

I just started on Shopify and I chose printify because of reviews and the fact that I could check the products they have with a supplier I use so I know the quality. I placed 2 sample orders then pulled my products listed with them.

The sample prints from the two orders were inconsistent. The print area didn't match the tiny print area offered on their design software. Some were too big, others too small.

In my order I received two shirts from someone else's order, including the shipping label for them. I notified printify who kept asking me to take pictures and then more pictures so they could fix the problem, despite that everything they needed was in the first pictures I sent. I'm not here to jump through hoops to fix their problems. I contacted the shop they messed up the order on directly so they will be able to deal with Printify.

Shirt Off My Book
United States
16 days using the app
Edited October 13, 2015

Looking like a good place to start.

Hackr
South Africa
17 days using the app
Edited August 12, 2017

I have had one of the worst experiences of my life with this application because of the non-professional way I was treated. I was practically expelled and discriminated against the functions of this application by just defending my rights as a professional and social. For me it is a total lack of respect that for only one error caused by perhaps my little experience since I was a new user of this application Printify decided that I could not continue using their services. For days I was litigating with the Printify Customer Service the refunde for only $ 17. Apparently one of my orders was made twice by mistake, one was sent to my client and the other Printify decided to send it to me since it was too late to cancel the production process something very unexpected since in the event I communicate immediately with the Department of Printify and I offered an explanation of what happened and there was where they determined to send the second order to my address, but this does not end there, I asked them to at least let me select my size, favorite color, etc but they again denied My petition, something extremely unfair and illogical, since HOW COULD I USE A T-SHIRT THAT IS NOT OF MY TASTE OR OF MY PREFERENCE CHARACTERISTIC?
Finally decided to make the return of the few $ 17 but won by only this small sum the dissatisfaction of a Client. Here I leave the email sent by Mrs. Alina Ignatovich of the customer service of Printify: Dear Alex,

Dear Alex,

Hope all is well!

My team has notified me of the issues you had with our company.

I have investigated all the communications you previously had with us, and here is our decision:

We have refunded you one of the orders (5765735.1) to your credit card:

Inline image 1

Alex, we believe that we will not be able to provide the service that you are looking for and you should look for another company that meets your requirements.

Therefore, both your Printify accounts have now been terminated.

Best regards,

Alina Ignatovich
Customer Care Manager at Printify
Printifyapp.com

Vicetravelmiami
United States
15 days using the app
September 16, 2017

Great support! I would highly recommend them.

Aeonik
United States
About 14 hours using the app
August 16, 2020

launched my first ever on-demand printing store with shopify yesterday, got over 100 orders and nearly every single one is having issues. we're constantly being notified that shipping destinations are restricted, many customers purchases are pending with the status "no payment" (and continues to not go through whenever we retry) even though the payment methods used are 100% valid/usable. would like to be in touch with someone from customer service asap to have everyone who's purchased from the store refunded and to shut down the store or resolve these issues asap.

Hojean Merch Store!
United States
15 days using the app
Printify replied August 17, 2020

Hello,
Thank you for reaching out to us and letting us know about this issue. This is an unusual situation and should not be happening. We have referred your request to the responsible department and one of our managers will be in touch with you within the next 24 hours to see how we can make it up to you. Thank you.

January 27, 2018

At least 30 characters were required for a review. So here you go.

Wildfire Planet
United States
10 days using the app
October 24, 2021

I am an artist using this app to make merchandise printed with my art. It took me a while to understand how to use it, but I am pleased with how the samples look. There are a couple of things that would make the app better for me. 1. As a professional graphic artist, I rarely save my images as .png or .jpg files. I use .tif files, because they are less likely to degrade over time. PhotoShop doesn't ever offer .png or .jpg as forms for saving large files. Instead, the artist is obliged to make a COPY of the image and save it in one of these forms. 2. If possible, I would print my designs on clothing products on organic cotton, hemp, linen, silk or blends of these. Organically-produced fibers are what my clients prefer. However, organic cotton is only available from suppliers overseas. It's not even easy to find 100% cotton products on your site.

Indigo With Stars
United States
10 days using the app
Printify replied October 27, 2021

Thank you for the feedback - we're glad to hear you're enjoying our platform, and are happy with the ordered samples! :)
We will make sure to note down your feedback for future improvements and product requests. If you have any additional feedback, do not hesitate to let our team know by reaching out to merchantsupport@printify.com. We wish you the best of luck with sales!