Reviews (7,106)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and high-quality product range. They value the efficient order fulfillment, exceptional print quality, and diverse customizable products including apparel and home decor. The reliable customer support, useful design tools, and educational resources are also appreciated. Additionally, its global reach and local production options are noted for enhancing delivery times and customer service. Transparent pricing and shipping details help merchants manage costs effectively.
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This app is awesome! The only thing I would change is to be able to change the default prices, so it takes less time to customize my prices. Otherwise, super useful app!
Awesome app. Will recommend this to my friends. Takes care of all the hard part by listing everything you made in the store for you. Incredible!! Also the clothing is digital print which is really good. I received my sample in the mail today and i have to say i was not expecting such a great product! The store i actually run right now I couldn't incorporate your business into this niche, but I will start a new store so i can start producing my own designs using this company because the setup they use is incredible. It links all your product designs to your collections in every size and color with a click of the button. Awesome . All i ask is that you the company start looking into printing on the arms and neck area and you would run the entire web. :)
Printify made my dreams come true. I have a 9-5 corporate job but i always wanted to have an online store that sells cool things. I'm able to design and sell my creation on 2 online shops now. Thank you Printify!
Thank you very much for your great review!
We are committed to providing a fast and quality service to our customers and are glad to hear that you love it. Wishing you all the best.
Printify is great!
We are very glad to hear that you are enjoying Printify! 🌷
Has a great variety of merchandise and the editor is great.
Update 12/2/20: Since my review a few days ago, Sabrina with Printify followed up with me immediately and investigated my concerns/issues in an expedient manner, which I was very pleased with. She promptly addressed my issues and rectified the refund matter in a timely manner. I must say her customer service was outstanding! I am going to give Printify another try because they offer many great products I am in search of to offer to my customers in my store. Once I receive the order I will place soon, my hope is it will exceed my expectations, at which time I will update my review to 5 stars. Original review 11/29/20: I used this app to help with POD when creating products I offer to customers from my store. I am completely disappointed in Printify's refund process. It has been 9 days since requesting a refund and I still have not received it. However, one thing I can commend them on, prompt responses to emails. Backdrop. For the first time, I designed and placed an order for a mask. App says it was a "new" product. It was on hold for two days. The first sign of a potential issue but I wanted to give them a chance. Contacted Printify via email. They were quick to respond. Good. I was told the item was either out of stock or discontinued and they would reach out to the print provider for a resolution. I was hopeful. I really wanted this particular mask. They couldn't get an ETA when it would be back in stock. I ordered a different mask. Mask was beautifully made but was not what I ordered. Far from what the product description described. Emailed (with photos) and requested a refund. Contacted Printify two days later on 11/19/20 to inquire on the status. Told it would take 5-10 days. It's now 9 days and still no refund. Glad this was a sample order and not a customer yet. In my opinion, this would have been a great app for my use if they would not advertise new products that are not available. If it's out of stock with no ETA, it should not be offered period. Printify also needs to really reassess their refund policy. It's unacceptable. I use another POD app I've been using for over 4 yrs and everyting about them meets my expectations. I was really looking for an alternate app to use and thought Printify would be ideal. Sadly I cannot consider the use of this app for my customers because I would not want to place an order and they have to deal with this type of process should the need for a refund arise. If and when Printify gets these two issues resolved, then I may reconsider using the app again. I'll keep checking if anything changes in the near future.
Thank you for the update and for the kind words! :)
I Love how easy it is to manage the products in my store and the customer service is super great! I have an issue and they responded quickly. I really love doing my business with Printify. Overall, amazing!
Thank you very much for your feedback! We're happy to hear that you're finding it easy to manage your products and that our support team has been quick to reply.
Thanks for being with us, and best of luck with your sales! :)
Great and easy to use! Genius!!!
Amazing! Great service and easy to learn!
We are very new to this and printify is making it easy to follow. Inspiring!
Thank you very much for your feedback and welcome to the Printify family! In case you need any help, do not hesitate to contact us anytime at merchantsupport@printify.com
The service is great, and the products are great. The issues I have is that the product design interface is kind of flimsy. I can't click any up and down arrows to precisely move a design on a print area template. They used to have that feature recently, and now it's gone. Secondly, their pricing interface when creating products has changed. Instead of showing everything at once, the price, profit, and profit margin are condensed into a dropdown menu, which is too much back and forth, especially if you have a product with several variants. Third, the design interface has features that disappear, like the click and drag resizing tool and the rotation tool, whenever a design is made larger. Another thing that I would add is that the website in general is very hard to look at because they put very light pale grey text on top of a white background, and very, very white products showing on a white background and I am straining to see stuff on the website. It needs to have more contrast to be able to see things easier. As for order placement I was upset when they could not be able to cancel an order for me when I accidentally selected the wrong size, and I tried to cancel it within one minute of placing it. They told me there was nothing they could do. I said that I would go ahead and accept it and maybe I can have a little something extra anyway. When I received it, it was printed the wrong way, and they gave me a refund. The good things about Printify are it's product choices. Printify has a wide range of products that exceed the product choices of their competitors. If you're looking for a high quality print service to integrate with a Shopify website, Printify is great. As for some of the errors I mentioned earlier, I do hope that they get fixed, as it's making product creation a little difficult.
Thank you for your valuable feedback, Michael! One of our managers will be in touch to further discuss the problems you were having - we'd like to pinpoint the issue so that our team can fix it!