Reviews (7,019)

Overall rating
4.8
Counts per rating level
  • 83% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration, user-friendly interface, and quality products. They value the efficient fulfillment and responsive support, enhancing customer satisfaction. The app offers a wide range of customizable products, competitive pricing, and a global network of printers, aiding in international sales without inventory. Merchants report significant business growth due to expanded product offerings and simplified sales processes.

January 24, 2022

I have been using Printify for about 3 years now. Usually it is pretty good but when you have problems with the vendors printify is not supportive. I have had several coffee mugs and ceramic ornaments arrive broken due to poor packaging. I have had notebooks arrives water damaged because of poor packaging. Clothing will very poor quality printing. Hats with poor quality embroidery. And orders that take a month to get to the customer. When I go through the complaint process with in Shopify my request has almost always been turned down. They make the complaint process very difficult. They ask for a ridiculous amount of photos. And then they always come up with some reason to turn down my complaint. So I end up replacing my customers item out of my own pocket - almost every time. I would recommend people to try Printful or Printed Mint instead.

Steno Swag
United States
Over 2 years using the app
Printify replied January 26, 2022

We are very sorry to hear about your experience! Thank you for your review and feedback! In all cases concerning packaging or frequent product quality issues, we inform our print providers so that we can improve the quality and service our merchants receive. To fully resolve any issue with the delivered product and improve on the fulfillment and delivery process, we do need photographic evidence of the received items. If the issue or the product is not clrealy visible, our print providers require additional photos to better understand the root problem. Once the photos are received, we provide a free of charge replacement or a full refund.
One of our managers will be reaching out to you regarding this matter. We truly hope that we'll be able to help you solve this.

April 11, 2017

Excellent customer service and software

Fhlorant
Australia
About 1 month using the app
October 7, 2017

Everything was great in the beginning. For the past year, most of our products were drop shipped by Printify. Mugs were great, never an issue. Pillow orders always delayed, but quality great. Journals (paperback) horrible material, coloring off and not worth the purchase. Biggest pet peeve, customer service. Sending an email during urgent issues and not receiving a response within a day or two. After experiencing app issues, PayPal links, and 2 week delay in product shipment. Unfortunately, we are researching alternatives. Really loved the easy design process but customer service is vital.

Public Harmony
United States
Over 2 years using the app
June 1, 2020

So far this app has helped me jump start my t-shirt line and because of that, I can see me sticking with this app.

Queen Pettilicious Apparel
United States
About 1 month using the app
Printify replied June 2, 2020

Thank you very much for your review! We are excited to hear that we managed to help you start your t-shirt line and we hope to have a long-term collaboration further on. In case you need any help, do not hesitate to contact us at merchantsupport@printify.com

May 1, 2020

Too many issues with this app. Firstly, there's often issues with the payment, meaning you cannot go ahead with an order. Secondly, the product templates cannot be downloaded (error message is received). Lastly, Printify replies within a DAY. That's a long time to wait to get help with something. I have really tried to like this app, but it simply doesn't work. I've also found that the products are more expensive with Printify than with similar apps (T-shirts, phone covers).

DIRT & GLORY
United Kingdom
Over 2 years using the app
April 28, 2016

Excellent app! Easy to use without all of the hassles of manually adjusting photos. Would love to see more product options!

Rft Tops
United States
About 1 month using the app
October 31, 2015

Ease of use was awesome.
Samples arrived quickly.
Only qualm, no other brands aside from America Apparel. This business model is great for Shopify but more selection has to be introduced for us to use it any further.

Reincut Test
United States
Over 1 year using the app
Edited February 28, 2023

My main product I sell is the clock, which the quality seems to have went down because I unfortunately now it seems some are breaking after two months and it was not like that before, so I am having to pay to replace them to not get bad reviews because of the quality issues. Unfortunately after 3 years using printify I will be looking for an alternative company.

love and lily designs
Canada
Over 2 years using the app
Printify replied August 2, 2021

Thank you for your feedback! Happy to hear that our products work for your business, and we hope to have a long-term collaboration further on!
We will definitely continue to expand our product selection internationally, so there are more options to choose from.
In case you need any help, do not hesitate to contact us anytime.

November 22, 2017

Great. The design software could be a bit better but its still preety good.

Rabanna
United States
About 1 month using the app
December 8, 2018

I use this app for most my apparel. It's very easy to use and the customer service is phenomenal.

Bitninja Supply
United States
Over 1 year using the app